Tacoma Field Property Claims Pro

American Family Insurance Agency Staff; Seattle (WA); On-site; USD 64,000 - 106,000; Full time

Job summary

American Family Insurance is seeking a Property Claims Field Adjuster to handle homeowner claims in the Tacoma metro area. You will work 80% in the field, conducting on-site inspections and negotiating settlements with insureds and claimants. A company fleet vehicle is provided.

Requires valid driver's license and ability to travel up to 50% (75% for catastrophe duty). Salary range $64,000 to $106,000 per year with relocation support for eligible candidates.

Qualifications

• Demonstrated experience providing customer-driven solutions, support, or service.
• Demonstrated experience handling 1st and 3rd party, multi-line claims across operating territories.
• Demonstrated experience handling moderately complex claims.
• Solid knowledge of casualty coverages and endorsements.
• Solid knowledge of the claim handling process.

Responsibilities

• Investigates origin and cause of claims by contacting insureds, claimants, agents, attorneys, contractors, etc.
• Identifies complex issues and seeks assistance as needed; handles claims in good faith.
• Handles 1st party and 3rd party claims under multiple policy types and endorsements.
• Conducts on-site inspections, evaluates damages, and negotiates with insureds and claimants.

Skills

Customer service

Field claims

Casualty knowledge

Claims process

First/Third party

Tools

Xactimate

Job description

American Family Insurance is seeking a Property Claims Field Adjuster to handle homeowner claims in the Tacoma metro area. You will work 80% in the field, conducting on-site inspections and negotiating settlements with insureds and claimants. A company fleet vehicle is provided.

Requires valid driver's license and ability to travel up to 50% (75% for catastrophe duty). Salary range $64,000 to $106,000 per year with relocation support for eligible candidates.