Field Property Claims Adjuster – Tacoma Metro

American Family Insurance; Seattle (WA); Presencial; USD 64 000 - 106 000; Tempo integral

Resumo da oferta

American Family Insurance is seeking a field-based homeowner property claims professional serving the Tacoma metro area. You will spend about 80% in the field, directly engaging customers, with some office travel for meetings and training. A company fleet vehicle is provided, with optional personal use.

Salary ranges from $64,000 to $106,000, with relocation support for eligible candidates. You will investigate claims, conduct on-site inspections, negotiate settlements, and manage complex 1st

Qualificações

• Demonstrated experience providing customer-driven solutions, support, or service.
• Demonstrated experience handling 1st and 3rd party, multi-line claims across our operating territories, or other equivalent experience.
• Demonstrated experience handling moderately complex claims, or other equivalent experience.
• Solid knowledge and understanding of policies and endorsements related to casualty coverages, or other equivalent knowledge.
• Solid knowledge and understanding of each phase of the claim handling process, or other equivalent knowledge.

Responsabilidades

• Investigates origin and cause of claims by contacting insureds, claimants, agents, attorneys, contractors, experts, SIU, other adjusters, public personnel, etc.
• Identifies complex issues and seeks assistance as needed. Handles claims on a good faith basis.
• Handles both 1st party and 3rd party claims under multiple policy types and numerous endorsements.
• Conducts on-site inspections when needed, evaluates damages, and handles claim negotiations with insureds, claimants, attorneys, public adjusters.
• Responds to customer inquiries, makes appropriate decisions and closes file as needed.

Conhecimentos

Customer service

1st & 3rd party claims

Multiline claims

Casualty policy knowledge

Claims process knowledge

Ferramentas

Xactimate

Descrição da oferta de emprego

American Family Insurance is seeking a field-based homeowner property claims professional serving the Tacoma metro area. You will spend about 80% in the field, directly engaging customers, with some office travel for meetings and training. A company fleet vehicle is provided, with optional personal use.

Salary ranges from $64,000 to $106,000, with relocation support for eligible candidates. You will investigate claims, conduct on-site inspections, negotiate settlements, and manage complex 1st