Taco Bell Shift Lead - Uhrichsville

Englefield, Inc.; Uhrichsville (OH); On-site; USD 30,000 - 45,000; Full time

Job summary

Englefield, Inc. is looking for a Shift Manager in Uhrichsville, Ohio, who will support the Restaurant General Manager (RGM) in running shifts effectively. Key responsibilities include ensuring food safety and order accuracy, resolving customer complaints, and demonstrating strong leadership and problem-solving skills. Candidates must be at least 18 years old, pass background checks, and have reliable transportation. The position requires managing subordinate employees and maintaining high activity levels.

Qualifications

• Must be at least 18 years old.
• Must pass background check criteria and drug test.
• Must have reliable transportation.

Responsibilities

• Support RGM by running great shifts in a self-sufficient manner.
• Ensure food safety, quality and accuracy of orders.
• Resolve customer complaints quickly while maintaining positive relations.
• Demonstrate a positive and enthusiastic attitude with co-workers.
• Assist with profit and loss management.
• Oversee proper product preparation and cooking.

Skills

Customer service orientation

Problem-solving

Conflict resolution

Leadership

Food safety knowledge

Physical stamina

Job description

Shift Manager: Job Description

Role:

Support the RGM by running great shifts in a self-sufficient manner. Take ownership and responsibility to solve problems; seek help from others when appropriate; and be willing to provide help and guidance to others.

Job Requirements and Essential Functions:

• PERSONALLY, DEMONSTRATE THE CUSTOMER NEEDS ARE THE HIGHEST PRIORITY.
• ENSURE FOOD SAFETY, QUALITY AND ACCURACY OF ORDERS.
• RESOLVE CUSTOMER COMPLAINTS QUICKLY WHILE MAINTAINING POSITIVE CUSTOMER RELATIONS.
• DEMONSTRATES A POSITIVE AND ENTHUSIASTIC ATTITUDE WITH CO-WORKERS.
• TAKES ACTION WITHOUT BEING TOLD, GOES BEYOND WHAT IS SIMPLY REQUIRED AND MAINTAINS A HIGH ACTIVITY LEVEL.
• HANDLE CONFLICTS CONSTRUCTIVELY AND WORKS WITH RGM TO ACHIEVE RESOLUTION
• ASSIST PROFIT AND LOSS MANAGEMENT BY FOLLOWING CASH CONTROL/SECURITY PROCEDURES, MAINTAINING INVENTORY AND MANAGING LABOR.
• OVERSEE PROPER PRODUCT PREPARATION, ROTATION, PORTIONING, COOKING AND HOLDING TIMES.
• PERFORM OTHER DUTIES AS REQUIRED BY MANAGER
• MUST BE AT LEAST 18 YEARS OLD.
• MUST PASS BACKGROUND CHECK CRITERIA AND DRUG TEST.
• MUST HAVE RELIABLE TRANSPORTATION.
• ABLE TO OVERSEE AND MANAGE SUBORDINATE EMPLOYEES AND PROVIDE DIRECTION.
• ABLE TO perform basis cleaning tasks in THE RESTAURANT.
• ABLE TO TOLERATE STANDING, WALKING, LIFTING UP TO 50 LBS. AND STOOPING DURING 90% OF SHIFT TIME.

This list of job duties and responsibilities is not all inclusive. Employees typically average 30+ hours a week, but hours may vary depending on the operational needs of the business. The company and/or restaurant management may change or add to these job duties and responsibilities at any time with or without prior notice.