Taco Bell Shift Lead - Piketon

Englefield, Inc.; Piketon (OH); On-site; USD 20,664 - 27,552; Full time

Job summary

Englefield, Inc. in Piketon, Ohio is seeking a Shift Manager to oversee operations and support the restaurant general manager (RGM). This role involves managing shifts independently, resolving customer complaints, and ensuring food safety and quality. Candidates must be at least 18 years old, pass a background check, and have reliable transportation. Responsibilities also include guiding subordinate employees and preparing food according to standards. Hours may vary based on operational needs.

Qualifications

• At least 18 years old.
• Must pass background check and drug test.
• Reliable transportation required.

Responsibilities

• Support the RGM by managing shifts independently.
• Resolve customer complaints quickly.
• Ensure safety and quality of food orders.
• Oversee subordinate employees.

Skills

Customer service

Conflict resolution

Food safety

Team leadership

Inventory management

Job description

Shift Manager: Job Description

Role:

Support the RGM by running great shifts in a self-sufficient manner. Take ownership and responsibility to solve problems; seek help from others when appropriate; and be willing to provide help and guidance to others.

Job Requirements and Essential Functions:

• PERSONALLY, DEMONSTRATE THE CUSTOMER NEEDS ARE THE HIGHEST PRIORITY.
• ENSURE FOOD SAFETY, QUALITY AND ACCURACY OF ORDERS.
• RESOLVE CUSTOMER COMPLAINTS QUICKLY WHILE MAINTAINING POSITIVE CUSTOMER RELATIONS.
• DEMONSTRATES A POSITIVE AND ENTHUSIASTIC ATTITUDE WITH CO-WORKERS.
• TAKES ACTION WITHOUT BEING TOLD, GOES BEYOND WHAT IS SIMPLY REQUIRED AND MAINTAINS A HIGH ACTIVITY LEVEL.
• HANDLE CONFLICTS CONSTRUCTIVELY AND WORKS WITH RGM TO ACHIEVE RESOLUTION
• ASSIST PROFIT AND LOSS MANAGEMENT BY FOLLOWING CASH CONTROL/SECURITY PROCEDURES, MAINTAINING INVENTORY AND MANAGING LABOR.
• OVERSEE PROPER PRODUCT PREPARATION, ROTATION, PORTIONING, COOKING AND HOLDING TIMES.
• PERFORM OTHER DUTIES AS REQUIRED BY MANAGER
• MUST BE AT LEAST 18 YEARS OLD.
• MUST PASS BACKGROUND CHECK CRITERIA AND DRUG TEST.
• MUST HAVE RELIABLE TRANSPORTATION.
• ABLE TO OVERSEE AND MANAGE SUBORDINATE EMPLOYEES AND PROVIDE DIRECTION.
• ABLE TO perform basis cleaning tasks in THE RESTAURANT.
• ABLE TO TOLERATE STANDING, WALKING, LIFTING UP TO 50 LBS. AND STOOPING DURING 90% OF SHIFT TIME.

This list of job duties and responsibilities is not all inclusive. Employees typically average 30+ hours a week, but hours may vary depending on the operational needs of the business. The company and/or restaurant management may change or add to these job duties and responsibilities at any time with or without prior notice.