Tablet Program Administrator II — Detention Services

King-County,-W; Washington; On-site; USD 52,000 - 78,000; Full time

Job summary

King County's Department of Adult and Juvenile Detention (DAJD) seeks an Administrative Specialist II – Tablet Coordinator to support Seattle and Kent detention facilities. The role provides clerical and administrative support for resident programming, coordinating tablet management, and ensuring accurate documentation in a secure environment.

Ideal candidates will have two years of office experience, strong MS Office skills, and the ability to handle high-volume processes with professionalism.

Qualifications

• Two years of full-time office experience.
• One year of experience working with complex processes in a high-volume customer service environment and performing complex administrative functions.
• One year of experience in records maintenance.
• Demonstrated experience operating general office equipment, including scanning, copying, and faxing.
• High School Diploma or GED.
• Minimum age of 21 by the time of hire.
• Valid Washington State driver's license, or the ability to obtain one by the time of hire.
• Intermediate proficiency in Microsoft Office Suite, including Word, Excel, SharePoint, and Teams.
• Strong verbal and written communication skills.

Responsibilities

• Greet and direct volunteers, contractors, and visitors; answer calls and emails related to tablet accounts and grievances.
• Perform general clerical tasks such as mail handling and routine correspondence.
• Manage data entry, filing, and retrieval using Word, Excel, Outlook, and SharePoint.
• Sort resident kite inquiries and manage kite processes across mailboxes and trackers.
• Enter property records, assign tablets, verify identity, and manage data entries in spreadsheets and SharePoint.

Skills

Office experience

Complex processes

Records maintenance

MS Office

Communication skills

Education

High School Diploma or GED

Tools

SharePoint

Word

Excel

Teams

Job description

King County's Department of Adult and Juvenile Detention (DAJD) seeks an Administrative Specialist II – Tablet Coordinator to support Seattle and Kent detention facilities. The role provides clerical and administrative support for resident programming, coordinating tablet management, and ensuring accurate documentation in a secure environment.

Ideal candidates will have two years of office experience, strong MS Office skills, and the ability to handle high-volume processes with professionalism.