Program Support & Administrative Coordinator

DC Government; Washington (District of Columbia); On-site; USD 40,000 - 50,000; Full time

Job summary

DC Government's Central Detention Facility and Correctional Treatment Facility in Washington, DC seeks a trained administrative clerk to support program operations. The role involves handling inquiries, processing correspondence, maintaining records, and compiling data for reports under supervision.

Ideal candidates will have experience with data management systems, calendar coordination, and ensuring timely submission of required documents in a safety-sensitive, urban government setting.

Qualifications

• Specialized experience is experience which is directly related to the position and has equipped the individual with the knowledge, skills, and abilities to successfully perform the duties of the position. To be creditable, at least one (1) year of specialized experience must have beenequivalent to at least the next lower grade level in the normal line of progression.

Responsibilities

• Responds to a variety of inquiries and refers other inquiries to appropriate office staff or to other organizations, as required.
• Ascertains the nature of call or business of visitors and determines appropriate action.
• Personally, handles many requests for information; and resolves or assists in resolving a variety of conflicts that may arise.
• Receives and screens incoming correspondence; determines those correspondence that can be acted upon personally; and refers correspondence to supervisor or other appropriate staff personnel, as appropriate.
• Maintains office records, locates, and compiles data/information from files for the development of reports.
• Keeps a project calendar and informs staff of deadlines, other important dates, and similar administrative support work.
• Serves as liaison in coordinating the submission of a variety of reports and data to ensure fulfillment of established program requirements.
• Reconciles monthly reports in an automated data management system, when necessary.
• Utilizes a personal computer for preparing written documents, responding to emails, storing, or retrieving information.

Job description

DC Government's Central Detention Facility and Correctional Treatment Facility in Washington, DC seeks a trained administrative clerk to support program operations. The role involves handling inquiries, processing correspondence, maintaining records, and compiling data for reports under supervision.

Ideal candidates will have experience with data management systems, calendar coordination, and ensuring timely submission of required documents in a safety-sensitive, urban government setting.