Corrections Program Supervisor - CCAP/PALS

King County; Seattle (WA); On-site; USD 85,000 - 115,000; Full time

Job summary

The Department of Adult and Juvenile Detention (DAJD) of King County seeks a Corrections Program Supervisor to lead the CCAP/PALS unit, overseeing staffing, program operations, and policy development across Seattle and Kent facilities. The role emphasizes equitable outcomes, diverse staff management, and liaison work with courts and vendors.

Ideal candidates bring supervisory experience, knowledge of intake management, EHD, and CCAP/PALS programs, plus a degree in public administration or

Qualifications

• Three years (36 months) as a regular full-time DAJD employee in casework/case management, resident/detainee or related areas, or a bachelor’s degree with two years in criminal justice.
• Knowledge of jail population, resident/client management, and program processing.
• Proficiency using Outlook and Microsoft Word.

Responsibilities

• Supervise section staff, oversee daily operations, and resolve issues promptly.
• Coordinate staffing, training, and bidding processes for shifts.
• Develop policies, ensure compliance, and liaison with courts, vendors, and other divisions.
• Maintain data, study trends, and apply risk and justice principles in programming.

Skills

Supervisory experience

Intake management

Electronic Home Detention

CCAP/PALS

Program development

Communication skills

Decision making

Education

Bachelor's degree in public administration / social work

Tools

Outlook

Microsoft Word

Job description

The Department of Adult & Juvenile Detention (DAJD) is seeking a Corrections Program Supervisor to serve as a key member of the Community Corrections Division supervisory team.

ABOUT THE DEPARTMENT: The Department of Adult and Juvenile Detention (DAJD) is a professional and nationally recognized organization that supports safe, vibrant, and healthy communities in partnership with other criminal justice and human service agencies. DAJD operates the largest county adult detention system in the State of Washington, housing an average daily population of approximately 1500 individuals.

DEPARTMENT MISSION: DAJD provides in-custody and community-based services that are data informed, advanced safety, lead system change, and promote equitable outcomes for the people we serve.

ABOUT THE DIVISON: The Community Corrections Division (CCD) uses evidence-based practices to promote more productive behaviors and lifestyles. CCD has four programs - Community Center Alternative Programs (CCAP) & Pretrial Assessment and Linkage Services (PALS), Electronic Home Detention (EHD), Intake Services Unit (ISU), and Resident Programs. TheCCAP/PALS section connects clients to community-based services that enhance their chances for success in efforts to reduce recidivism and address each individual's mental health, substance abuse, and criminogenic needs.

ABOUT THE POSITION: Individuals in this classification may be assigned to work in any of the following three facilities: King County Correctional Facility - Downtown Seattle, Maleng Regional Justice Center - Kent, or the Yesler Building - Downtown Seattle. As a Corrections Program Supervisor you must be able to relate well with all kinds of people, build constructive and effective relationships and have strong interpersonal skills. You must be comfortable delegating both routine and important tasks and decisions to direct reports and treat co-workers and subordinates equitably. The ideal Corrections Program Supervisor will have a strong knowledge base in the area in which the supervisor is assigned (Intake Services, Electronic Home Detention, Community Center for Alternative Programs (CCAP/PALS), and/or Resident Programs). Additionally, they must be able to organize people and activities effectively and be comfortable leading and making tough decisions.

Specific areas of the facilities include:

• (1) Intake Services Unit (Seattle and Kent);
• (2) Electronic Home Detention (Seattle);
• (3) Community Center for Alternative Programs (Seattle) & Pretrial Assessment and Linkage Services (Kent)
• (4) Resident Programs (Seattle and Kent).

Assignments are based on staffing needs of the department and subject to collective bargaining bid processes. Responsibilities will include supervising section staff, overseeing daily functions, and identifying and resolving issues or problems as they arise. Will be responsible for maintaining current working knowledge of procedures related to assigned section. May serve as backup as needed to other sections. This position will fill the immediate vacancy in the CCAP/PALS unit.

This recruitment will create an eligibility list which may be used to fill future Career Service, Term Limited Temporary or Special Duty Assignment Corrections Program Supervisor vacancies over the next 6-months or until the eligibility list is exhausted.

The current opening will supervise the Community Center Alternative Programs (CCAP) & Pretrial Assessment and Linkage Services (PALS). Essential functions include, but are not limited to:

STAFFING/SUPERVISION

• Successfully supervise section staff, oversee daily operations, and identify and resolve issues or problems as they arise;
• Assess workload to determine priorities based upon staffing levels and work volume;
• Monitor staff performance and quality of work; counsel employees who are either not meeting performance levels or are having difficulty meeting position requirements or experiencing problems with co-workers; hold staff accountable;
• Develop and implement employee schedules, resolve scheduling conflicts as needed, and coordinate the bidding process for shift assignments as needed;
• Determine training needs, curricula, and course materials; schedule and facilitate staff training. Provide ongoing training and coaching to line staff;
• Work with staff to manage courts, community, and resident/client concerns;
• Manage and ensure diversity, equity, and social justice are incorporated at all levels of the division.

PROGRAM MANAGEMENT

• Develop and write section policies and procedures; provide input and participate in the development of program and department policies and procedures;
• Ensuresection/unitcompliancewithrelatedprogrampolicies/proceduresand operations/court mandates/requirements;
• Identify, document, address, and resolve operational problems/issues;
• Act as liaison between the section/program and other entities including other DAJD divisions/sections, courts, corrections/law enforcement staff, the public, and third-party vendors;
• Oversee the final implementation of the Risk Need Responsivity Tool.

RESEARCH/ANALYSIS AND TECHNICAL KNOWLEDGE

• Maintain statistical data, conduct studies, and perform research/analysis;
• Maintain current working knowledge of the criminal justice system and a wide variety of electronic/computerized databases to access court and criminal history information;
• Maintain current working knowledge of jail population and resident/client management, resident/client classification and housing assignments, caseload management, court documents, and program processing.
• Ability to apply the Risk Need principle when recommending a course of action to judges for resident/client programming needs.

Backfill for other supervisors within respective unit/division and may serve as backup to line staff as needed. Participate and provide input into the hiring/selection process. Perform other duties as assigned within the area and scope of responsibility.

MINIMUM QUALIFICATINS:

• Three years (36 months) as a regular full-time DAJD employee in one of the following areas of responsibility: Casework/case management, resident/detainee or client assessment, screening, classification or other types of evaluation; or, bachelor's degree in public administration, social work, or related field and two years' experience in a criminal justice program, preferably within a community corrections operation; or,
• Equivalent combination of education and related experience. Related experience will substitute for education on a year-for-year basis (i.e., six years directly related experience would be equivalent to a bachelor's degree and two years' experience).
• Knowledge of jail population and resident/client management, resident/client classification and housing assignments, and/or caseload management.
• Knowledgeofcourtdocumentsandprogramprocessing. Knowledge of information gathering.
• Proficiency using Outlook and Microsoft Word.

MOST COMPETITIVE CANDIDATES WILL POSSESS:

• Prior supervisory experience;
• Experience in Intake Management, Electronic Home Detention, CCAP/PALS, or Classifications;
• Ability to supervise section staff, demonstrated problem-solving skills, and ability to manage complex projects;
• Excellent program development/ management skills; and Abilitytointerpretandapplygoverningrulesandregulations.
• WorkingknowledgeoftheRNRprincipleandhowitisappliedtoinmatesforprogramming. Familiar with CCD programs and enrollment pathways.
• Experience in Motivational Interviewing. Experience in Behavioral Health Programming.
• Demonstrated experience keeping confidentiality and maintaining personal integrity. Ability to gain and maintain the trust of staff and the public and be dependable.
• Demonstrated experience prioritizing multiple tasks;
• Demonstrated ability to communicate effectively with a diverse population of internal and external stakeholders;
• Demonstrated experience providing excellent customer service;
• Ability to make timely decisions with limited resources and, at times, limited information. Ability to provide direction during crisis and successfully manage conflict while maintaining composure.

DESIRED: This position may be eligible for additional bilingual premium pay above the base salary. Desired languages currently include Spanish, Chinese, Vietnamese, Russian and Somali, but may be subject to change. To qualify for a bilingual pay premium applicants must demonstrate sufficient language proficiency.

WHO MAY APPLY:

This employment opportunity is open to all qualified candidates including current King County employees and the general public. Internal consideration may be given to current DAJD employees. Veterans Preference candidates will be asked to provide a DD-214 during the hiring process.

SELECTION PROCESS: Initial screening will be based upon a review of application materials. The employment history detailed in your application materials must validate/support your responses to the supplemental questions. If your responses cannot be validated, you will not proceed to the next step of the review/selection process. Resume, cover letter and answers to supplemental questions should describe how your professional experience demonstrates your

SPECIAL REQUIREMENTS: Finalist selected for this position may be required to successfully complete additional background investigation processes as applicable, including personnel file and disciplinary file review for current or previously employed King County employees.

WORK LOCATION: Position may be assigned to work at itserofthe following locations: Downtown Seattle or Kent, WA.

WORK SCHEDULE: The current opening is for a 40-hour workweek. Candidates are required to be available to workdays Monday through Sunday. Schedule assignments are subject to the staffing needs of the department.

UNION MEMBERSHIP: This position is represented by Public Safety Employees Union, DAJD Management.

DEPARTMENT CONTACT: Questions regarding this announcement or position may be directed to: Jennifer Eugene, Sr. Human Resources Analyst at [e-mail]

King County is an Equal Employment Opportunity (EEO) Employer

No person is unlawfully excluded from employment opportunities based on sex, race, color, national origin, ethnicity, religious affiliation, disability, sexual orientation, gender identity or expression, age except by minimum age and retirement provisions, pregnancy, status as a family caregiver, parental status, marital status, military status or status as a veteran who was honorably discharged or who was discharged solely as a result of the person's sexual orientation or gender identity or expression, citizenship or immigration status, genetic information, or other protected class. However, to the extent that distinction or differential treatment on the basis of citizenship or immigration status is authorized by either federal or state law, regulation, or government contract, it is not an unfair practice.

Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.