Table Games Supervisor - Guest Experience & Game Integrity

Caesars Entertainment; Stateline (NV); On-site; USD 65,000 - 75,000; Full time

Job summary

Caesars Entertainment, overseeing Harrah's and Caesars Republic Lake Tahoe, seeks a Games Supervisor to actively supervise live table games, coach dealers, and protect game integrity. You will build guest relationships, ensure accurate ratings, and maintain high standards of service in a dynamic casino environment.

The role requires strong English communication, integrity, and leadership. You will work in a fast-paced, high-stakes setting, with responsibilities spanning guest interaction,

Qualifications

• High School Diploma or equivalent; College Degree preferred.
• Two or more years dealing experience preferred, with excellent guest service background.
• Literate and fluent in English.
• Good communication skills, both verbal and written.
• Good interpersonal skills, with emphasis in relationship building.
• Good problem-solving skills.
• Good customer service skills, both internal and external.
• Ability to communicate clearly and tactfully.
• Ability to add accurately and figure payoffs.
• Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business.
• Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same.
• Adheres to all regulatory, company and department policies and procedures

Responsibilities

• Active Game Supervision: maintain visible presence throughout assigned gaming areas.
• Observe dealer procedures, payouts, collections, fills, credits, markers, and game integrity.
• Identify and correct procedural errors, overpayments, underpayments, and operational concerns.
• Monitor game pace, dealer performance, guest activity, and operational conditions for efficiency and security.
• Lead by example and coach dealers on procedures, game protection, and guest service.
• Promote positive guest relationships and personalized service while maintaining service standards.
• Ensure accurate player ratings and records in the casino management system.
• Maintain the ability to stand/walk for long periods and operate necessary equipment.

Skills

Guest service

Communication

Interpersonal skills

Problem solving

Integrity

Team leadership

English fluency

Live table games supervision

Education

High School Diploma or equivalent

College degree preferred

Job description

Caesars Entertainment, overseeing Harrah's and Caesars Republic Lake Tahoe, seeks a Games Supervisor to actively supervise live table games, coach dealers, and protect game integrity. You will build guest relationships, ensure accurate ratings, and maintain high standards of service in a dynamic casino environment.

The role requires strong English communication, integrity, and leadership. You will work in a fast-paced, high-stakes setting, with responsibilities spanning guest interaction,