Table Games Shift Supervisor - Lead & Elevate Guest Service

Caesars Entertainment; Laughlin (NV); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Free bachelor’s degree

Student loan debt assistance

People-first culture

Medical, dental & vision plans

401(k) with company match

Family-style service culture

Paid time off

Discounts on hotel stays, dining, and

Exclusive company perks

Job summary

Caesars Entertainment’s Harrah’s Laughlin is seeking a Table Games Shift Supervisor to oversee the integrity and efficiency of the Table Games department. You will ensure accurate player ratings, resolve marker issues, support dealer assignments, and provide leadership that drives guest satisfaction and team performance.

As a supervisor you will assign dealers, supervise staff, mentor, hire, train, evaluate performance, and uphold game rules and safety standards while delivering the company’s

Qualifications

• Associate degree preferred.
• Two or more years of related experience and/or training.
• Working knowledge of Blackjack, Roulette, Craps, and Poker.
• Strong communication skills and professional interaction with guests and team members.
• Basic arithmetic with whole numbers, fractions, and decimals.
• Familiarity with Microsoft Office applications.
• Knowledge of company policies, procedures, and safety regulations.

Responsibilities

• Assign dealers to designated tables and gaming areas.
• Carry out supervisory responsibilities for Table Games staff.
• Correct player ratings and ensure accuracy in tracking systems.
• Resolve marker issues and support collection processes.
• Make recommendations regarding promotions, evaluations, and disciplinary actions.
• Maintain availability for scheduled shifts.
• Deliver Caesars Entertainment’s Family‑Style Service at all times.
• Supervise Table Games employees during assigned shifts.
• Interview, hire, and train team members.
• Plan, assign, and direct daily work.
• Appraise performance, reward achievements, and administer discipline.
• Address employee concerns and resolve operational issues.
• Ensure all supervisory actions follow company policies and procedures.

Skills

Communication

Leadership

Guest interaction

Mathematics

Table Games knowledge

Microsoft Office

Education

Associate degree

Tools

Microsoft Office

Job description

Caesars Entertainment’s Harrah’s Laughlin is seeking a Table Games Shift Supervisor to oversee the integrity and efficiency of the Table Games department. You will ensure accurate player ratings, resolve marker issues, support dealer assignments, and provide leadership that drives guest satisfaction and team performance.

As a supervisor you will assign dealers, supervise staff, mentor, hire, train, evaluate performance, and uphold game rules and safety standards while delivering the company’s