Table Games Supervisor (EXPERIENCED, FULL-TIME)

Rivers Casino; Des Plaines (IL); On-site; USD 82,656,000 - 99,187,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401K (4% match)

Job summary

Rivers Casino Des Plaines seeks a Pit Supervisor to monitor all pit games, open/close tables, verify counts, inspect decks, and log player buy-ins and outcomes, ensuring game integrity.

Must respond calmly to guest needs, supervise team members, adjust spreads within policy, and maintain security of monies and personnel.

Requirements: high school diploma or equivalent; 1–2 years supervisory experience preferred; strong guest service, teamwork, and flexibility in shifts.

Qualifications

• High school diploma or equivalent required.
• 1–2 years supervisory experience preferred.
• Strong guest service and teamwork skills required.

Responsibilities

• Monitor all pit games in an assigned pit.
• Open and close table games in assigned area; verify counts.
• Inspect card decks prior to play and track buy-ins/wins/losses.

Skills

Leadership

Guest service

Teamwork

Communication skills

Education

High school diploma or equivalent

Job description

Job Category: Gaming

Requisition Number: TABLE006517

• Full-Time
• Rate : $30 USD per hour

Locations

Showing 1 location

Rivers Casino Des Plaines
3000 S. River Road
Des Plaines, IL 60018, USA

Description

WALK-IN WEDNESDAY

Interview on the spot!
Every Wednesday from 12 PM - 2 PM
2500 E. Devon Ave | Des Plaines , IL 60018
Free Parking / Free Shuttle from the Rosemont Blue Line Station

Job Functions:

• Monitor all pit games in an assigned pit.
• Open and close table games in assigned area verifying count as provided by the dealer.
• Inspect card decks prior to play.
• Track and record player buy-ins, wins, losses and bet amounts.
• Monitor bets and payouts and correct as needed.
• Complete rating cards for players.
• Initiate and verify fills to tables.
• Investigate and resolve guest complaints or concerns in accordance with standard procedures.
• Maintain security of all games, monies and personnel.
• Must respond calmly and make rational decisions when handling guest demands.
• Be alert to any unusual or questionable activity by team members and guests and take appropriate action to correct the situation within established policies and procedures.
• Monitor the volume and quality of pit business and adjust game spread and table limits as appropriate within established policy.
• Performs other duties as assigned

Job Requirements:

• Equivalent to a high school diploma with knowledge of game and dealing techniques. 1-2 years supervisory experience is preferred.
• Must have strong leadership skills with a clear focus on guest service and Team Member relations as a priority.
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence.
• Ability to effectively present information in one-on-one and small group situations to staff or customers and other employees of the organization.
• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
• Ability to deal with problems involving a few concrete variables in standardized situations.
• Must possess excellent customer relations and communication skills.
• Must be able to get along with co-workers and work as a team.
• Must present a well-groomed appearance
• Ability to communicate with Team members and guests
• Ability to successfully fulfill the pre-employment process
• Ability to work flexible shifts and days of the week including holidays
• Ability to obtain and maintain all necessary licensing
• Frequent walking, standing, kneeling, twisting, bending and lifting

Perks that Work!

• Medical, Dental, Vision, and Life Insurance (Full-Time Positions Only)
• 401K – 4% match to 5% Team Member Contribution
• $1 Daily Meals
• Earn up to 18 Days of Paid Time Off Your First Year
• Free Shuttle from Rosemont’s Blue Line Station
• Free Parking On-Site
• Rivers Casino Scholarship Program for Team Members and their Children/Grandchildren
• Tuition Reimbursement
• Community Volunteer Opportunities
• Team Member Exclusive Discounts

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.