Slot Technician

Rivers Casino; Des Plaines (IL); On-site; USD 61,992,000 - 67,502,000; Full time

Benefits offered by this job

Medical, Dental, Vision, and Life Ins.

401K – 4% match to 5%

$1 Daily Meals

Paid Time Off (up to 18 days firstyear

Free Shuttle from Rosemont Blue Line

Free Parking On-Site

Scholarship Program for Team Members'

Tuition Reimbursement

Volunteer Opportunities

Team Member Exclusive Discounts

Job summary

Rivers Casino Des Plaines is seeking an on-site technician to install, repair, and maintain electronic gaming equipment across slots and tables. You will troubleshoot at the component level, communicate issues to the team, and help ensure minimal downtime while delivering excellent guest service.

The role requires a high school diploma or GED, proficiency with Microsoft Office, and flexibility to work weekends and holidays. Pre-employment licensing may be required.

Qualifications

• High school diploma or GED required.
• Proficient in Microsoft Office (Excel, Word, Outlook).
• Ability to work flexible shifts including weekends and holidays.
• Walking, standing, kneeling, twisting, bending and lifting as needed.
• Ability to obtain and maintain licensing.

Responsibilities

• Install, repair, and maintain electronic gaming equipment to minimize downtime.
• Troubleshoot equipment to the component level.
• Communicate breakdowns and provide solutions to the team.
• Investigate variances and causes per policy.
• Investigate slot cheating, malfunctions, and repairs.
• Support Rivers Casino culture and innovation.
• Assist all departments in delivering excellent guest service.
• Adhere to policies and regulatory standards.
• Identify unethical or illegal behavior per standards.
• Participate in Self-Exclusion program as described.
• Perform other duties as assigned.

Skills

Flexible schedule

Attention to detail

Teamwork

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Rivers Casino Des Plaines 3000 S. River Road Des Plaines, IL 60018, USA

• On-site
• Rate : $22 USD per hour
• Gaming
• Full-Time
• Requisition #: SLOTT007164

Description

WALK-IN WEDNESDAY

Interview on the spot! Every Wednesday from 12 PM - 2 PM 2500 E. Devon Ave | Des Plaines , IL 60018

Free Parking / Free Shuttle from the Rosemont Blue Line Station

Duties and Responsibilities:

• Responsible for the installation, repair, and maintenance of all electronic gaming equipment, slots and table games, to ensure minimal downtime
• Troubleshoot and repair all electronic gaming equipment to the component level
• Effectively communicate all operational and technical breakdowns and provide solutions to team members
• Investigate slot variances to identify and correct all possible causes for reported variances per company policies
• Investigate all slot cheating attempts, malfunctions, and substandard equipment repair within all assigned areas.
• Contribute to the leading edge culture of Rivers Casino by helping foster innovation for the growth of the team and the company
• Assists all departments in providing outstanding guest service to all patrons for an overall excellent customer experience
• Adhere to all policies and procedures in order to maintain compliance with all regulatory bodies, both internal and external
• Identify and report unethical and illegal behavior in accordance with all company and regulatory standards
• Perform the duties and responsibilities associated with the Illinois Gaming Board Statewide Voluntary Self-Exclusion Program as described in Section A of the Rivers Casino – Des Plaines IC…
• Other duties as may be assigned

Job Requirements:

• High school diploma or general education degree (GED) required, technical training preferred
• Working knowledge of Microsoft Office products including, but not limited to, Excel, Word, and Outlook.
• Comfortable with repetitive transactions
• Ability to work flexible shifts and days of the week including weekends and holidays
• Frequent walking, standing, kneeling, twisting, bending and liftingAbility to successfully fulfill the pre-employment process
• Ability to obtain and maintain all necessary licensing.

Perks that Work!

• Medical, Dental, Vision, and Life Insurance
• 401K – 4% match to 5% Team Member Contribution
• $1 Daily Meals
• Earn up to 18 Days of Paid Time Off Your First Year
• Free Shuttle from Rosemont’s Blue Line Station
• Free Parking On-Site
• Rivers Casino Scholarship Program for Team Members and their Children/Grandchildren
• Tuition Reimbursement
• Community Volunteer Opportunities
• Team Member Exclusive Discounts

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.