Table Games Pit Supervisor — Elevate Guest Experience

Bally’s Corporation; Kansas City (MO); On-site; USD 33,000 - 40,000; Full time

Job summary

Bally's Kansas City is seeking a Table Games Supervisor to lead and develop the pit crew, ensuring top-notch guest service while maintaining strict compliance with gaming regulations. You will coach staff, monitor play, and manage staffing levels to support a safe, entertaining guest experience.

Join a team focused on performance, integrity, and collaboration with other departments to deliver outstanding service in a fast-paced casino environment.

Qualifications

• At least 3 years of supervisory experience in the Table Games field.
• Understand and adhere to Missouri Gaming Commission regulations and other applicable laws.
• Proven ability to lead a team in a fast-paced casino environment.

Responsibilities

• Stimulate business and develop quality players through personal interaction.
• Ensure all Table Games team members provide optimum service to guests.
• Maintain a pleasant, friendly, and welcoming attitude toward all guests and staff.
• Observe and analyze integrity of play and activity of guests and team members.
• Direct, support, and supervise all Table Games team members.
• Oversee the operation of the assigned shift in the absence of a Pit Manager.
• Assist in hiring and development of team members and ensure proper staffing levels.
• Coach on performance appraisals and provide operational support.

Skills

Table Games supervision

Staff coaching

Guest service

Job description

Bally's Kansas City is seeking a Table Games Supervisor to lead and develop the pit crew, ensuring top-notch guest service while maintaining strict compliance with gaming regulations. You will coach staff, monitor play, and manage staffing levels to support a safe, entertaining guest experience.

Join a team focused on performance, integrity, and collaboration with other departments to deliver outstanding service in a fast-paced casino environment.