Table Games Pit Supervisor — Elevate Guest Experience

Bally’s Corporation

Kansas City (MO)

On-site

USD 33,000 - 40,000

Full time

27 hours ago
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Job summary

Bally's Kansas City is seeking a Table Games Supervisor to lead and develop the pit crew, ensuring top-notch guest service while maintaining strict compliance with gaming regulations. You will coach staff, monitor play, and manage staffing levels to support a safe, entertaining guest experience.

Join a team focused on performance, integrity, and collaboration with other departments to deliver outstanding service in a fast-paced casino environment.

Qualifications

  • At least 3 years of supervisory experience in the Table Games field.
  • Understand and adhere to Missouri Gaming Commission regulations and other applicable laws.
  • Proven ability to lead a team in a fast-paced casino environment.

Responsibilities

  • Stimulate business and develop quality players through personal interaction.
  • Ensure all Table Games team members provide optimum service to guests.
  • Maintain a pleasant, friendly, and welcoming attitude toward all guests and staff.
  • Observe and analyze integrity of play and activity of guests and team members.
  • Direct, support, and supervise all Table Games team members.
  • Oversee the operation of the assigned shift in the absence of a Pit Manager.
  • Assist in hiring and development of team members and ensure proper staffing levels.
  • Coach on performance appraisals and provide operational support.

Skills

Table Games supervision
Staff coaching
Guest service

Job description

Bally's Kansas City is seeking a Table Games Supervisor to lead and develop the pit crew, ensuring top-notch guest service while maintaining strict compliance with gaming regulations. You will coach staff, monitor play, and manage staffing levels to support a safe, entertaining guest experience.

Join a team focused on performance, integrity, and collaboration with other departments to deliver outstanding service in a fast-paced casino environment.

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