Table Games Supervisor & Dealer Training Lead

Hollywood Casino At Kansas Speedway; Kansas City (KS); On-site; USD 45,000 - 65,000; Full time

Job summary

PENN Entertainment is seeking an experienced Table Games Supervisor to oversee daily casino operations and lead a team of Table Games Dealers in Kansas City. The role ensures compliance with Title 31, protects game integrity, and drives staff development to deliver exceptional guest experiences.

The position emphasizes coaching, disciplinary actions when needed, and maintaining safe, professional gaming floor operations in line with company policies. Competitive total rewards apply.

Qualifications

• Must be at least 21 years of age.
• Two years or more experience in table games dealing preferred.
• Proficient in Microsoft applications.
• Ability to learn and understand Budget and P&L statements.

Responsibilities

• Provide visible leadership in gaming operation areas and supervise Table Games Dealers.
• Drive improved results through staff development and training programs.
• Ensure compliance with Title 31 requirements and processes.
• Maintain the integrity of daily operations and protect company assets.
• Handle player service issues and maintain high-quality customer experience.

Skills

Staff development

Leadership

Customer service

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft applications

Job description

PENN Entertainment is seeking an experienced Table Games Supervisor to oversee daily casino operations and lead a team of Table Games Dealers in Kansas City. The role ensures compliance with Title 31, protects game integrity, and drives staff development to deliver exceptional guest experiences.

The position emphasizes coaching, disciplinary actions when needed, and maintaining safe, professional gaming floor operations in line with company policies. Competitive total rewards apply.