Table Games Pit Lead — Guest Experience

Eagle Mountain Casino; Porterville (CA); On-site; USD 21,000 - 37,000; Full time

Job summary

Eagle Mountain Casino in Porterville, CA is hiring a Dual Rate Pit Supervisor to oversee table games and ensure game integrity and guest satisfaction. This role involves dealing specific table games, supervising a shift as Floor Person, and enforcing policies with a focus on professional service.

Qualified candidates must be 21+, have a high school diploma, and at least 2 years of card operations exposure, plus strong leadership and communication skills and the ability to obtain a gaming license

Qualifications

• Minimum age 21.
• Promotes guest satisfaction and maintains a professional atmosphere.
• Excellent guest service skills required.

Responsibilities

• Deal cards at specified table games following policy and procedure.
• Notify Pit Supervisor of irregularities and guest disputes.
• Maintain game integrity and guest satisfaction as Floor Person.
• Train and evaluate junior team members fairly.
• Track and report guest-related information on appropriate forms.
• Ensure fills and credits are submitted and retrieved.

Skills

Guest service

Leadership

Communication

Interpersonal skills

Oral and written skills

Education

High School Diploma

Job description

Eagle Mountain Casino in Porterville, CA is hiring a Dual Rate Pit Supervisor to oversee table games and ensure game integrity and guest satisfaction. This role involves dealing specific table games, supervising a shift as Floor Person, and enforcing policies with a focus on professional service.

Qualified candidates must be 21+, have a high school diploma, and at least 2 years of card operations exposure, plus strong leadership and communication skills and the ability to obtain a gaming license