Table Games Manager: Lead Operations & Compliance

The Pueblo of Sandia; Albuquerque (NM); On-site; USD 103,000 - 123,000; Full time

Job summary

The Pueblo of Sandia in Albuquerque, NM, is seeking a Table Games Manager to support the Director of Table Games in operations and administration. The role involves supervising staff, ensuring compliance with internal controls, and managing shift coverage.

Responsibilities include coordinating schedules, maintaining game protection, and improving procedures. Must have strong English communication and a background in casino table games management.

Qualifications

• Bachelor’s degree in management and 5+ years progressive table games management experience.
• Must be at least 21 years of age.
• Must read, write and speak English fluently.

Responsibilities

• Supervises, directs, and/or performs activities to provide quality customer service and establishes guest perception of the Table Games Department as exceptional hospitality.
• Assists in the development, management, and monitoring of the annual budget.
• Schedules employee work hours for maximum utilization of workforce.
• Interviews, auditions, hires, disciplines, and discharges employees as necessary.
• Observes employees to ensure training and standards are met; ensures development through training for all games and employee relations.
• Plans and implements policies, rules, and directives to accomplish department objectives; improves house rules and procedures.
• Directs supervisors in coordinating the work of their teams to assure shift continuity.
• Ensures strict adherence to the Sandia Casino System of Internal Controls.
• Directs and monitors supervisors and employees to ensure game protection and loss prevention.
• Evaluates performance and analyzes deviations; takes corrective action when necessary.
• Plans game types, house rules and limits; consults on appropriateness.
• Ensures Table Games operations comply with gaming laws and regulations.
• Reviews all performance appraisals and ensures timely submissions.
• Performs additional duties as necessary.

Skills

Supervisory skills

Staff scheduling

Customer service

Flexibility hours

Personnel management

Report writing

Table Games rules knowledge

Education

Bachelor’s degree in management

Job description

The Pueblo of Sandia in Albuquerque, NM, is seeking a Table Games Manager to support the Director of Table Games in operations and administration. The role involves supervising staff, ensuring compliance with internal controls, and managing shift coverage.

Responsibilities include coordinating schedules, maintaining game protection, and improving procedures. Must have strong English communication and a background in casino table games management.