Sportsbook Operations Lead

Sandia Resort & Casino; Albuquerque (NM); On-site; USD 42,000 - 60,000; Full time

Job summary

Sandia Resort & Casino in Albuquerque, NM is seeking a Sportsbook Supervisor to assist the Sportsbook Manager in daily operations, deliver exceptional guest service, coach staff, and ensure policy and regulatory compliance.

You will monitor staff, manage schedules, handle cash, and oversee wagering activities, Title 31 compliance, and mobile wagering enrollment. The role requires leadership, team collaboration, and a commitment to safety and accuracy.

Qualifications

• High school diploma or GED required. Three years of gaming experience preferred.
• Two years of supervisory experience required;21+ age.
• Ability to pass sportsbook and math tests, and maintain cash accuracy.

Responsibilities

• Supervise sportsbook staff, ensure policy compliance and regulatory standards.
• Create staff schedules and monitor attendance to meet labor needs.
• Responsible for cash handling, nightly close and reporting; monitor wagering activity.
• Assist enrollment and transactions for mobile wagering.

Skills

Guest service

Team leadership

Cash handling

English communication

Attention to detail

Compliance knowledge

Math test readiness

Education

High School Diploma or GED

Tools

Reservation software

Job description

Sandia Resort & Casino in Albuquerque, NM is seeking a Sportsbook Supervisor to assist the Sportsbook Manager in daily operations, deliver exceptional guest service, coach staff, and ensure policy and regulatory compliance.

You will monitor staff, manage schedules, handle cash, and oversee wagering activities, Title 31 compliance, and mobile wagering enrollment. The role requires leadership, team collaboration, and a commitment to safety and accuracy.