Table Games Floor Supervisor: Lead & Develop Dealers

Hard Rock Casino Tejon; Mettler (CA); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Benefits package

Job summary

Hard Rock Casino Tejon is seeking a Floor Supervisor - Table Games to oversee table game operations under the direction of the Pit Manager, delivering superior service while ensuring game integrity.

The role requires supervising dealers, training staff, evaluating performance, addressing guest issues, and ensuring compliance with gaming regulations. Applicants should have strong knowledge of primary casino games and at least three years of table games experience.

Qualifications

• High School Diploma required.
• Three years table games experience required.
• Two years in a Dual-Rated management level capacity or above is preferred.
• Knowledge of primary casino games and most secondary games.

Responsibilities

• Directly supervises dealer responsibilities in accordance with company policies and procedures.
• Training team members, planning, assigning, and directing work.
• Appraising performance, rewards, and disciplining team members.
• Addressing complaints and resolving problems.
• Rating and tracking guests play.
• Assist guests in obtaining a marker.
• Making sure buy-ins are correct. Insures adherence to all gaming regulations.
• Performs all other duties as assigned.

Skills

Customer service

Team leadership

Training

Regulatory compliance

Casino experience

Education

High School Diploma

Job description

Hard Rock Casino Tejon is seeking a Floor Supervisor - Table Games to oversee table game operations under the direction of the Pit Manager, delivering superior service while ensuring game integrity.

The role requires supervising dealers, training staff, evaluating performance, addressing guest issues, and ensuring compliance with gaming regulations. Applicants should have strong knowledge of primary casino games and at least three years of table games experience.