Table Games Floor Lead: Elevate Guest Service

Table Mountain Casino Resort

Friant (CA)

On-site

USD 65,000 - 90,000

Full time

13 hours ago
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Job summary

Table Mountain Casino Resort in Friant, CA seeks a proactive Table Games Supervisor to oversee dealers and ensure compliance with laws and procedures. You will coach staff, monitor game integrity, and drive superior guest service while maintaining confidentiality and high standards of professionalism.

The role requires strong leadership, deep knowledge of table games, and a commitment to training and developing team members on a fast-paced gaming floor.

Qualifications

  • Requires high school diploma or GED; gaming experience preferred.
  • Minimum 2 years in gaming with at least 6 months in a lead/supervisory role.
  • Excellent interpersonal and guest service skills; strong problem solving and attention to detail.

Responsibilities

  • Oversee table games dealers and improve staff effectiveness through coaching and supervision.
  • Monitor game integrity and resolve issues for guests and staff.
  • Ensure compliance with gaming policies during opening/closing of games and daily operations.
  • Lead staff development and training programs and conduct performance reviews.

Skills

Table games ops
Interpersonal skills
Supervisory experience
Communication
Problem solving
Office software

Education

High School Diploma or GED

Tools

Word
Excel
Access
PowerPoint

Job description

Table Mountain Casino Resort in Friant, CA seeks a proactive Table Games Supervisor to oversee dealers and ensure compliance with laws and procedures. You will coach staff, monitor game integrity, and drive superior guest service while maintaining confidentiality and high standards of professionalism.

The role requires strong leadership, deep knowledge of table games, and a commitment to training and developing team members on a fast-paced gaming floor.

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