Table Games Floor Lead: Elevate Guest Service

Table Mountain Casino Resort; Friant (CA); On-site; USD 65,000 - 90,000; Full time

Job summary

Table Mountain Casino Resort in Friant, CA seeks a proactive Table Games Supervisor to oversee dealers and ensure compliance with laws and procedures. You will coach staff, monitor game integrity, and drive superior guest service while maintaining confidentiality and high standards of professionalism.

The role requires strong leadership, deep knowledge of table games, and a commitment to training and developing team members on a fast-paced gaming floor.

Qualifications

• Requires high school diploma or GED; gaming experience preferred.
• Minimum 2 years in gaming with at least 6 months in a lead/supervisory role.
• Excellent interpersonal and guest service skills; strong problem solving and attention to detail.

Responsibilities

• Oversee table games dealers and improve staff effectiveness through coaching and supervision.
• Monitor game integrity and resolve issues for guests and staff.
• Ensure compliance with gaming policies during opening/closing of games and daily operations.
• Lead staff development and training programs and conduct performance reviews.

Skills

Table games ops

Interpersonal skills

Supervisory experience

Communication

Problem solving

Office software

Education

High School Diploma or GED

Tools

Word

Excel

Access

PowerPoint

Job description

Table Mountain Casino Resort in Friant, CA seeks a proactive Table Games Supervisor to oversee dealers and ensure compliance with laws and procedures. You will coach staff, monitor game integrity, and drive superior guest service while maintaining confidentiality and high standards of professionalism.

The role requires strong leadership, deep knowledge of table games, and a commitment to training and developing team members on a fast-paced gaming floor.