Table Games Floor Supervisor — Lead & Uphold Integrity

Morongo Casino Resort & Spa; California, Northern (MO, KY); Hybrid; USD 65,000 - 90,000; Full time

Job summary

Morongo Casino Resort & Spa in California seeks a Floor Supervisor – Table Games to oversee dealers and game activity in an assigned pit. Ensure game integrity, regulatory compliance, and exceptional guest service while maintaining chip levels and accurate shift paperwork.

Responsibilities include supervising rotations, training staff, enforcing Title 31 rules, and upholding 4-Star/4-Diamond service standards in a fast-paced casino; flexibility for varied shifts is required.

Qualifications

• High school diploma preferred.
• Completion of formal table games dealer training is required.
• Minimum 3–5 years of experience in table games operations, including supervisory exposure.

Responsibilities

• Supervises dealers and monitors games to ensure integrity and adherence to internal controls.
• Provides prompt and courteous service to guests and resolves disputes.
• Maintains chip levels and supervises opening/closing of games.
• Recruits, trains, and evaluates staff; enforces grooming and conduct expectations.

Skills

Leadership

Guest service

Regulatory knowledge

Communication

Team supervision

Education

High school diploma

Table games training

Gambling regulations knowledge

Tools

Microsoft Office

Job description

Morongo Casino Resort & Spa in California seeks a Floor Supervisor – Table Games to oversee dealers and game activity in an assigned pit. Ensure game integrity, regulatory compliance, and exceptional guest service while maintaining chip levels and accurate shift paperwork.

Responsibilities include supervising rotations, training staff, enforcing Title 31 rules, and upholding 4-Star/4-Diamond service standards in a fast-paced casino; flexibility for varied shifts is required.