Table Games Floor Lead & Dealer Coach

Wind Creek Chicago Southland; East Hazel Crest (IL); On-site; USD 3,733,296 - 5,069,568; Full time

Benefits offered by this job

Medical, dental, vision, and life ins.

401K with matching

Employee Assistance Program

Job summary

Wind Creek Chicago Southland is seeking a Table Games Supervisor to lead a team at the pit, coach dealers, and ensure adherence to gaming procedures. The role includes evaluating guest play, managing staff schedules, and reporting irregularities to management.

Candidates should have strong supervisory experience, knowledge of core games, and the ability to handle a fast-paced casino environment while providing excellent guest service.

Qualifications

• High School diploma or GED required or currently enrolled and complete within 6 months.
• Associate’s Degree in Related field required or equivalent supervisory experience.

Responsibilities

• Protect the assets of Wind Creek.
• Observe game and irregularities or deviations from procedure.
• Supervise team members and enforce policies.
• Ensure cordial and courteous service to guests and staff.
• Rate customers based on play and basic strategy.
• Count game float inventories at shift start and close.
• Issue credit per casino policy and limits.
• Maintain knowledge of department policies and internal controls.
• Develop staff skills and manage resources.

Skills

Math skills

Game knowledge

Supervisory experience

Customer service

Education

High School diploma or GED

Associate’s Degree in Related field

Job description

Wind Creek Chicago Southland is seeking a Table Games Supervisor to lead a team at the pit, coach dealers, and ensure adherence to gaming procedures. The role includes evaluating guest play, managing staff schedules, and reporting irregularities to management.

Candidates should have strong supervisory experience, knowledge of core games, and the ability to handle a fast-paced casino environment while providing excellent guest service.