Table Games Floor Lead – Coach, Optimize & Delight Guests

Prairie Meadows; Altoona (IA); On-site; USD 52,000 - 70,000; Full time

Job summary

Prairie Meadows in Altoona, IA, is seeking a Table Games Supervisor to oversee and supervise our team of Table Games Dealers.

You will monitor dealer assignments, motivate and train staff, and maintain awareness of game activities to report irregularities and ensure strong guest service.

The role requires extensive dealing experience, knowledge of all casino games, and the ability to communicate clearly with a diverse staff; weekend and holiday hours are expected.

Qualifications

• Five years of all-game dealing experience preferred.
• Complete knowledge of all games on the casino floor, including rules and policies.
• Ability to communicate effectively in writing and speech with a diverse guest base.
• Must stand/walk for an eight-hour shift and lift up to 25 lbs.
• Must be flexible to work varied hours including weekends and holidays.

Responsibilities

• Monitor daily Dealer assignments to ensure adequate staff levels based on guests' demands.
• Motivate, evaluate, and train staff as needed.
• Maintain awareness of game activities to observe and report irregularities and assess dealer performance.

Skills

Staff training

Motivation

Customer service

Communication

Game knowledge

Job description

Prairie Meadows in Altoona, IA, is seeking a Table Games Supervisor to oversee and supervise our team of Table Games Dealers.

You will monitor dealer assignments, motivate and train staff, and maintain awareness of game activities to report irregularities and ensure strong guest service.

The role requires extensive dealing experience, knowledge of all casino games, and the ability to communicate clearly with a diverse staff; weekend and holiday hours are expected.