Table Games - Dealer

Bally’s Corporation; East St. Louis (IL); On-site; USD 10,000 - 15,000; Full time

Job summary

Bally's is seeking a table games dealer to build guest relations, expertly deal Blackjack and novelty games, and monitor table finances. You will ensure card and equipment control, enforce casino rules, and respond to guest questions in a fast-paced hospitality setting.

The role requires flexibility for nights, weekends, and holidays, with a strong emphasis on guest experience and ethical conduct. Bally's offers opportunities within a major entertainment brand and a dynamic team environment.

Qualifications

• High school diploma or GED preferred.
• Excellent teamwork and guest service skills.
• Professional demeanor with strong guest and team communication.

Responsibilities

• Build guest relations and welcome guests throughout each shift.
• Deal Blackjack and all novelty games proficiently.
• Deal games and monitor table monies at all times.
• Control gaming cards and equipment.
• Follow rules, policies and maintain a clean work area.
• Respond to guest questions and ensure compliance with casino policies.
• Handle routine guest complaints with discretion and seek supervisory assistance when needed.
• Work a flexible schedule including nights, weekends and holidays.

Skills

Teamwork

Interpersonal skills

Guest service

Verbal communication

Written communication

Education

High school diploma or GED

Job description

• Build guest relations throughout every shift by talking with guests, making them feel welcome and comfortable, and inviting them back.
• Must be proficient in dealing Blackjack and all novelty games offered.
• Deal the game and monitor the monies of the table at all times.
• Control gaming cards and equipment.
• Use table, shoe, and paddle correctly.
• Monitor guest play for cheating scams and suspicious variations in play.
• Pay winnings or collect losing bets as established by the rules and procedures of a specific game.
• Answer questions about game rules and casino policies.
• Complete all government reporting.
• Have knowledge of guest alcohol limitations and company policy and procedure regarding limitations.
• Keep work area in a clean and orderly manner.
• Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same.
• Handle routine guest complaints and incidents and exhibit the appropriate discretion to identify situations requiring the attention of supervisory personnel - seek to resolve all situations in a manner that maintains positive guest relationships.
• Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change.
• Perform other duties as assigned or reasonably requested by any member of management.

Responsibilities

• Build guest relations throughout every shift by talking with guests, making them feel welcome and comfortable, and inviting them back.
• Must be proficient in dealing Blackjack and all novelty games offered.
• Deal the game and monitor the monies of the table at all times.
• Control gaming cards and equipment.
• Use table, shoe, and paddle correctly.
• Monitor guest play for cheating scams and suspicious variations in play.
• Pay winnings or collect losing bets as established by the rules and procedures of a specific game.
• Answer questions about game rules and casino policies.
• Complete all government reporting.
• Have knowledge of guest alcohol limitations and company policy and procedure regarding limitations.
• Keep work area in a clean and orderly manner.
• Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same.
• Handle routine guest complaints and incidents and exhibit the appropriate discretion to identify situations requiring the attention of supervisory personnel - seek to resolve all situations in a manner that maintains positive guest relationships.
• Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change.
• Perform other duties as assigned or reasonably requested by any member of management.

Qualifications

• A high school diploma or GED equivalent is preferred
• Must possess excellent teamwork, interpersonal, guest service, written and verbal communication skills.
• Must have a professional demeanor and presence with the ability to interact with guests and team members in the Company.
• Gaming industry experience is preferred.

Working Environment & Physical Efforts

• The hospitality industry is a 24 Hour 365-day operation.
• This position will primarily be indoors under controlled temperatures.
• Occasional exposure to outdoor climates
• Occasional: standing, walking, and lifting up to 10 pounds
• Frequent: sitting, kneeling, reaching, pulling, pushing, and with repetitive movement of fingers, legs, arms, and hands
• Speech and Vision abilities are required.

Target salary rate: $ 9.00 per hour

About

About Bally's

We're Bally's, and we've always been born to entertain.

Since the Ballyverse began way back in 1932, we've been creating engaging experiences everywhere, in a way that's accessible for everyone. Across Casinos & Resorts, Interactive, and Corporate, from the gaming floor to peoples' phones, we bring the thrill wherever our customers want to play.

But none of it would be possible without our people. Our team of 11,500 diverse minds who love what they do, celebrate each other's wins, and find fun in creating moments that matter. Whether you're energized by guest connection, technical innovation, or both, there's a place for you at Bally's.