T-Mobile Retail Store and Operations Manager

Icon Fitness; Spencer (WV); On-site; USD 36,000 - 64,000; Full time

Job summary

Icon Fitness in Spencer, WV seeks a Retail Store and Operations Manager to lead and inspire the sales team, ensuring top‑notch customer service and store performance.

You will recruit, hire, and develop staff, manage schedules including evenings and weekends, and partner with leadership to drive sales and profitability while adhering to company standards.

Qualifications

• Two (2) years proven retail sales management experience (interactive sales process, commissioned sales).
• Two (2) years of recruiting, hiring, and developing successful store sales teams.
• The ability to stand for long periods of time.
• Must be able to lift and/or move up to 20 lbs.
• Must be available to work evenings, weekends and holidays.

Responsibilities

• Coach, lead and train your sales team with the goal of providing the best customer service experience.
• Hold one-on-one coaching sessions and motivate staff to achieve both business and individual goals.
• Achieve sales, profit goals and proactively analyze business needs, identify opportunities, and create/execute improvement plans.
• Market and advertise activities.
• Communicate with leadership staff.

Skills

Retail sales management

Recruiting and team development

Stand for long periods

Sales goals analysis

Communication with leadership

Job description

Retail Store and Operations ManagerLocation: Spencer WVCompensation potential: 36K to 64KThe latest phone trends. The newest innovation in wearable tech. The explosion of 5G nationwide.If you want to be at the forefront of wireless communications then WE WANT YOU! Be unique, bold, confident, reliable and excited as a part of the T-MOBILE brand!The Wireless Industry is booming and now is the time to join the movement. Our mission is to provide exceptional service in the most professional manner and we believe that customer satisfaction is the keystone to our success. These values have kept our company consistently ranked in the top bracket for customer service in the country.As a Retail Store and Operations Manager, you will be coaching, leading and training your sales team with the goal of providing the best customer service experience. We are looking for someone who is passionate about their team and dedicated to making their store successful. You will also be expected to hold one-on-one coaching sessions and motivate your staff to achieve both business and individual goals.Qualifications: Two (2) years proven retail sales management experience (interactive sales process, commissioned sales)Two (2) years of recruiting, hiring, and developing successful store sales teamsThe ability to stand for long periods of timeAchieve sales, profit goals and proactively analyze business needs, identify opportunities, and create/execute improvement plans.Market and advertise activitiesAble to communicate with and take instructions from leadership staffMust be available to work evenings, weekends and holidaysMust be able to lift and or move up to 20 lbsMust be able to stand for long periods of timeAt Exclusive Wireless, we're re-imagining the rules of wireless and we're just getting started. Join our revolution and be a part of a new wireless nation! #EDUBNATIONStatementWe Take Equal Opportunity Seriously. We are an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with our Company values and will not be tolerated. Furthermore, such discrimination or harassment may violate federal, state, or local lawPRI123