T Mobile Authorized Retailer Assistant Manager

GP Mobile LLC.; Boston (MA); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a vibrant team at a leading retail company revolutionizing the wireless industry! As a Retail Associate Manager, you'll lead a dynamic store team, ensuring customers receive exceptional service while driving sales and mentoring staff. This role offers competitive pay, unlimited commission potential, and comprehensive benefits, including medical and 401(k). If you're passionate about customer interaction and team leadership, this is the perfect opportunity for you to grow your career in a fun, fast-paced environment. Apply today and unleash your potential!

Benefits

Commission

401(k)

Bonus based on performance

Dental insurance

Employee discounts

Free uniforms

Health insurance

Paid time off

Training & development

Vision insurance

Qualifications

• 1 year customer service and/or sales experience, retail environment preferred.
• Outstanding communication skills for interaction with teammates and customers.

Responsibilities

• Lead and develop the store team to deliver exceptional customer service.
• Manage customer wait time and ensure team knowledge of store systems.
• Complete observations of Mobile Associates’ interactions with customers.

Skills

Customer Service

Sales

Leadership

Communication

Education

High School Diploma or GED

Job description

Benefits:

• Commission
• 401(k)
• Bonus based on performance
• Competitive salary
• Dental insurance
• Donation matching
• Employee discounts
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Wellness resources

Chase #LimitlessPotential at GP Mobile, an Authorized T-Mobile Retailer!

GP Mobile is one of the largest Authorized T-Mobile Retailers in the US. We are seeking candidates with hustle and ambition for unlimited potential.

If you want to earn unlimited commissions while working in a fun, fast-paced environment, GP Mobile is the place to be!

Se prefieren hablantes bilingües de español, pero no se requieren.

Why Join Our Team? #LimitlessPotential #CareerGrowth #ConnectedCulture

Be unstoppable with us!

Job Overview

The Retail Associate Manager works in partnership with the Store Manager to lead and develop the store team to deliver T-Mobile’s aspirations of earning a place in our customers’ hearts and Mobile Associate success.

Job Responsibilities:

1. Responsible for infusing every store’s Mobile Associates with a passion for T-Mobile’s Manifesto by thoroughly orienting and grounding them to a standard of Loving Our Customers.
2. Ensure that every customer need is met, and employees build customer confidence by making their experience comfortable, simple, and by solving the whole problem.
3. Complete observations of Mobile Associates’ interactions with customers, including feedback, to be used in development, training & coaching.
4. Manage customer wait time effectively. Stay current on products, services, and promotions.
5. Lead by example, staying up to date on the latest products, services, training, and leadership best practices. Interact directly with Mobile Associates to ensure they meet or exceed monthly success measurements and complete training on time.
6. Assist in maintaining store environment quality and adhere to national plan-o-gram standards. Use visual displays and interactive devices effectively.
7. Ensure team knowledge of store systems and corporate communications. Deliver financial results based on KPIs. Manage store expenses, discounting, and credits.

The experience you’ll bring:

• 1 year customer service and/or sales experience, retail environment preferred
• Available to work a varied schedule including nights, weekends, and holidays
• Ability to lead and mentor people to deliver results
• Outstanding communication skills for interaction with teammates and customers

What’s in it for you:

• Competitive base pay, plus commissions
• Benefits for part-time and full-time employees
• Medical, dental, and vision benefits
• 401K Plan
• Generous paid time-off programs
• Phone service discounts
• Serious growth potential for your career

This is an opportunity to be part of a company revolutionizing the wireless industry. We invite you to apply today!

Requirements:

• At least 18 years of age
• Legally authorized to work in the United States
• High School Diploma or GED

GP Mobile encourages diverse applicants and is committed to an inclusive workplace. Even if you don’t meet every qualification, we encourage you to apply. We value diversity and inclusion, welcoming applicants of all backgrounds, including people of color, veterans, military spouses, individuals with disabilities, and members of the LGBTQ+ community.