Field IT Deployment Technician

Shaw Industries; Cartersville (GA); On-site; USD 60,000 - 75,000; Full time

Job summary

Shaw Industries is seeking an IT Deployment Technician to configure and support endpoint devices across Shaw facilities in North Georgia. The role includes remote and in-person break/fix support, server administration, and assisting with video conferencing tools.

The ideal candidate has an AS degree or 3 years of equivalent IT experience, strong problem-solving, and excellent communication. Expect full-time hours with potential overtime, and travel between facilities as needed.

Qualifications

• AS Degree or 3 years of equivalent experience.
• Proven problem-solving abilities and strong communication in writing and speech.
• Excellent organizational and time-management skills.
• Good work habits and collaboration.
• Ability to take initiative and honor commitments.
• Promotes change in a continually improving organization.
• Valid Driver’s License.

Responsibilities

• Configure and set up new computer devices (desktops, laptops, servers, printers, industrial devices).
• Support break/fix remotely and in person.
• Provide end-user support for PCs, tablets, printers, networks, cabling, and handheld devices.
• Assist with installation/removal of servers.
• Support video conferencing systems and presentation tools.
• Participate in departmental projects and create knowledge base documents.
• Perform basic network administration (DHCP/DNS changes).

Skills

Problem-solving

Communication

Organizational skills

Time management

Work ethic

Initiative

Change management

Collaboration

Travel readiness

On-site support

Education

AS Degree

3 years experience

Tools

SCCM/Intune

Knowledge base

ServiceNow/ITSM

ServiceNow

Job description

Shaw Industries is seeking an IT Deployment Technician to configure and support endpoint devices across Shaw facilities in North Georgia. The role includes remote and in-person break/fix support, server administration, and assisting with video conferencing tools.

The ideal candidate has an AS degree or 3 years of equivalent IT experience, strong problem-solving, and excellent communication. Expect full-time hours with potential overtime, and travel between facilities as needed.