Systems Project Manager, Tolling & Contact Center Operations

Maximus; Tysons (VA); On-site; USD 115,000 - 125,000; Full time

Job summary

Maximus is seeking an experienced IT project manager in Tysons, VA to plan, manage, and oversee infrastructure delivery services. You will assist with budgets and schedules, ensure delivery of essential lifecycle documents, and monitor costs and performance to keep projects on track and aligned with quality standards and customer satisfaction.

The role requires a Bachelor's degree and at least five years of IT project management experience, including work in tolling or call centers; PMP

Qualifications

• Bachelor's degree required.
• Minimum 5 years of IT project management experience.
• Experience in tolling and call center spaces is preferred.

Responsibilities

• Plan, manage, and oversee infrastructure delivery services.
• Assist with project budget, resources, and schedule.
• Ensure delivery of project lifecycle documents (Plan, SOPs, Design, CM Plan, Release, Risk).
• Track costs, schedule, and project performance and take corrective actions to meet budget, schedule, quality, and customer satisfaction.

Skills

Project management

PMP

Agile

Waterfall

Budget management

Education

Bachelor's degree

Job description

Essential Duties and Responsibilities:- Plan, manage, and oversee infrastructure delivery services.- Assist with project budget, resources, and schedule.- Ensure deliver of project lifecycle documents, including, but are not limited to, Project Plan, Installation Plan, Standard Operating Procedures (SOPs), Systems Design Document, Configuration Management (CM) Plan, Release Management Plan, & Risk Management Plan.- Track costs, schedule, and project performance, and take corrective actions, when necessary, to ensure that projects are within budget, on schedule, and meet quality standards & customer satisfaction.- Utilize Project Management (PM) lifecycle and Systems Development Lifecycle (SDLC) methodologies.Minimum Requirements- Bachelor's degree required.- Minimum of 5 years of project management experience required.- Minimum 5 years of IT project management experience within the tolling and call center spaces.Preferred Skills and Qualifications- Project Management Professional (PMP).- Experience in a variety of project management methodologies including Agile and Waterfall.EEO StatementMaximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.Pay TransparencyMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.AccommodationsMaximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at [e-mail] .Minimum Salary$115,000.00Maximum Salary$125,000.00