Systems Project Manager, Tolling & Contact Center Operations

Maximus; Boise (ID); On-site; USD 115,000 - 125,000; Full time

Benefits offered by this job

Bonuses

Insurance coverage

401K plan

Unlimited PTO

Employee assistance program

Tuition reimbursement

Discounts for employees

Wellness program

Professional development

Job summary

Maximus is hiring a Systems Project Manager to lead the NYS Thruway team onsite in New York. The role focuses on IT projects related to tolling and call center systems, with relocation assistance provided.

Minimum qualifications include a Bachelor's degree and at least 5 years of IT project management experience in tolling and call center spaces. PMP and experience with Agile/Waterfall are preferred.

Qualifications

• Bachelor's degree is required.
• Minimum 5 years of project management experience.
• Minimum 5 years IT project management experience in tolling and call center spaces.
• PMP certification preferred.
• Experience with Agile and Waterfall methodologies.

Responsibilities

• Plan, manage, and oversee infrastructure delivery services.
• Assist with project budget, resources, and schedule.
• Ensure delivery of lifecycle documents (PM Plan, Installation Plan, SOPs, SDLC documents, CM Plan, Release Plan, Risk Plan).
• Track costs, schedule, and project performance and take corrective actions to stay on budget and schedule.
• Utilize PM lifecycle and SDLC methodologies.

Skills

Project management

Budgeting

SDLC

Agile

Waterfall

Education

Bachelor's degree

Job description

Maximus is currently hiring for a Systems Project Manager to lead our NYS Thruway team.

The Systems Project Manager is responsible for leading IT projects specific to State tolling systems, call center systems, and related systems.

This position is contingent upon award and will be fully onsite within New York State. Relocation assistance is provided.

Why Join Maximus?

• Competitive Compensation - Bonuses based on performance included!

• Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.

• Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.

• Unlimited Time Off Package - Enjoy UTO, Holidays, and extended sick leave, along with Short- and Long-Term Disability coverage.

• Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).

• Recognition Platform - Acknowledge and appreciate outstanding employee contributions.

• Tuition Reimbursement - Invest in your ongoing education and development.

• Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.

• Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.

• Professional Development Opportunities- Participate in training programs, workshops, and conferences.

Essential Duties and Responsibilities:

• Plan, manage, and oversee infrastructure delivery services.

• Assist with project budget, resources, and schedule.

• Ensure deliver of project lifecycle documents, including, but are not limited to, Project Plan, Installation Plan, Standard Operating Procedures (SOPs), Systems Design Document, Configuration Management (CM) Plan, Release Management Plan, & Risk Management Plan.

• Track costs, schedule, and project performance, and take corrective actions, when necessary, to ensure that projects are within budget, on schedule, and meet quality standards & customer satisfaction.

• Utilize Project Management (PM) lifecycle and Systems Development Lifecycle (SDLC) methodologies.

Minimum Requirements

'- Bachelor's degree required.

• Minimum of 5 years of project management experience required.

'- Minimum 5 years of IT project management experience within the tolling and call center spaces.

Preferred Skills and Qualifications

• Project Management Professional (PMP).

• Experience in a variety of project management methodologies including Agile and Waterfall.

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Minimum Salary

$115,000

Maximum Salary

$125,000