Systems Project Manager, Tolling & Contact Center Operations

Maximus; Augusta (ME); On-site; USD 115,000 - 125,000; Full time

Benefits offered by this job

Competitive bonus based on performance

Medical, Dental, Vision, Prescription;

401K Retirement Savings with company匹

Job summary

Maximus is seeking a Systems Project Manager to lead IT projects for state tolling and call center systems. The role is fully onsite within New York State, with relocation assistance provided.

Essential duties include planning, managing budgets, and delivering project lifecycle documents while using PM lifecycle and SDLC methodologies. Minimum 5 years of IT PM experience in tolling/call center spaces is required.

Qualifications

• Bachelor's degree required; IT project leadership preferred.
• 5+ years of IT project management experience in tolling and call center spaces is expected.
• PMP certification and knowledge of Agile/Waterfall methodologies preferred.

Responsibilities

• Plan, manage, and oversee infrastructure delivery services.
• Assist with project budget, resources, and schedule.
• Ensure delivery of project lifecycle documents (Plan, SOPs, Systems Design Document, CM Plan, Release/ Risk plans).
• Track costs, schedule, and performance; take corrective actions to meet budget, schedule, and quality.

Education

Bachelor's degree

PMP certification

Job description

Maximus is currently hiring for a Systems Project Manager to lead our NYS Thruway team.

The Systems Project Manager is responsible for leading IT projects specific to State tolling systems, call center systems, and related systems.

This position is contingent upon award and will be fully onsite within New York State. Relocation assistance is provided.

Why Join Maximus?

• Competitive Compensation - Bonuses based on performance included!

• Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.

• Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.

• Unlimited Time Off Package - Enjoy UTO, Holidays, and extended sick leave, along with Short- and Long-Term Disability coverage.

• Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).

• Recognition Platform - Acknowledge and appreciate outstanding employee contributions.

• Tuition Reimbursement - Invest in your ongoing education and development.

• Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.

• Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.

• Professional Development Opportunities- Participate in training programs, workshops, and conferences.

Essential Duties and Responsibilities:

• Plan, manage, and oversee infrastructure delivery services.

• Assist with project budget, resources, and schedule.

• Ensure deliver of project lifecycle documents, including, but are not limited to, Project Plan, Installation Plan, Standard Operating Procedures (SOPs), Systems Design Document, Configuration Management (CM) Plan, Release Management Plan, & Risk Management Plan.

• Track costs, schedule, and project performance, and take corrective actions, when necessary, to ensure that projects are within budget, on schedule, and meet quality standards & customer satisfaction.

• Utilize Project Management (PM) lifecycle and Systems Development Lifecycle (SDLC) methodologies.

Minimum Requirements

'- Bachelor's degree required.

• Minimum of 5 years of project management experience required.

'- Minimum 5 years of IT project management experience within the tolling and call center spaces.

Preferred Skills and Qualifications

• Project Management Professional (PMP).

• Experience in a variety of project management methodologies including Agile and Waterfall.

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Minimum Salary

$115,000

Maximum Salary

$125,000