Systems Engineer with Renolds and Renolds knowledge

Texas InfoTech; Houston (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health Insurance

Job summary

Texas InfoTech in Houston currently seeks an IT Support Specialist / Microsoft 365 Administrator to support automotive dealership operations with a mix of technical support, systems administration, and dealership technology expertise.

The role emphasizes Reynolds & Reynolds DMS, Microsoft 365, and endpoint management, delivering hands-on support, training, and seamless integration across multiple platforms for dealership personnel.

Qualifications

• Experience supporting Reynolds & Reynolds DMS in automotive dealerships.
• Hands-on Microsoft Entra ID and Intune experience.
• Knowledge of networking basics, VPNs, endpoint management and cloud technologies.
• Able to support users across multiple technical skill levels.
• Strong troubleshooting, communication, and customer service skills.
• Experience with automotive dealership IT ecosystems.

Responsibilities

• Provide Tier 1-3 technical support for dealership employees and business-critical systems.
• Administer and support Reynolds & Reynolds DMS, including troubleshooting, user support, training, and system integration.
• Manage Microsoft 365 environments: Exchange Online, Teams, SharePoint, and user administration.
• Administer Microsoft Entra ID (Azure AD), Intune, and endpoint management solutions.
• Support networking infrastructure, VPN connectivity, and overall system performance.
• Provision and manage user accounts, permissions, and security settings.
• Troubleshoot hardware, software, mobile device, and cloud-based technology issues.
• Provide end-user training and guidance to improve technology adoption and operational efficiency.
• Collaborate with internal teams to enhance system reliability, security, and productivity.

Skills

R&R DMS

Entra ID

Intune

MS 365 admin

Networking basics

VPNs

Endpoint mgmt

Cloud tech

Troubleshooting

Customer service

Tools

Azure AD

Intune

Exchange Online

SharePoint

Teams

Job description

Job Overview – IT Support Specialist (Automotive Dealership Technology)

Please Note: Candidates must have prior hands-on experience supporting Reynolds & Reynolds DMS. Candidates without Reynolds & Reynolds experience will not be considered.

Our client is seeking an experienced IT Support Specialist / Microsoft 365 Administrator to support automotive dealership operations through a combination of technical support, systems administration, and dealership technology expertise. This role serves as a key resource for maintaining and optimizing the technology platforms that drive daily business operations, with a strong emphasis on Reynolds & Reynolds, Microsoft 365, and endpoint management.

The ideal candidate will bring a blend of dealership technology knowledge and enterprise IT support experience, including troubleshooting complex technical issues, administering Microsoft 365 environments, managing devices and user access, and supporting dealership personnel across multiple systems and platforms.

Key Responsibilities

• Provide Tier 1-3 technical support for dealership employees and business-critical systems.
• Administer and support Reynolds & Reynolds DMS, including troubleshooting, user support, training, and system integration.
• Manage and maintain Microsoft 365 environments, including Exchange Online, Teams, SharePoint, and user administration.
• Administer Microsoft Entra ID (Azure AD), Intune, and endpoint management solutions.
• Support networking infrastructure, VPN connectivity, and overall system performance.
• Provision and manage user accounts, permissions, and security settings.
• Troubleshoot hardware, software, mobile device, and cloud-based technology issues.
• Provide end-user training and guidance to improve technology adoption and operational efficiency.
• Collaborate with internal teams to enhance system reliability, security, and productivity.

What We're Looking For

• Previous experience supporting Reynolds & Reynolds DMS in an automotive dealership environment.
• Hands-on experience with Microsoft Entra ID and Intune.
• Knowledge of networking fundamentals, VPNs, endpoint management, and cloud technologies.
• Ability to support users across multiple technical skill levels.
• Strong troubleshooting, communication, and customer service skills.
• Experience supporting automotive dealership operations and dealership technology ecosystems.

Why Join?

This is an opportunity to join a team that plays a critical role in helping automotive dealerships maximize technology performance, security, and productivity. You'll work with a modern technology stack while directly impacting day-to-day dealership operations and user success.

• Health Insurance
• Opportunity to work with industry-leading dealership technology platforms and enterprise systems.

Additional Job Application Terms

This job is part of LinkedIn’s Full-Service Hiring beta program. Eligibility is limited to candidates located in and performing services in the United States, excluding those based in Alaska, Hawaii, Nevada, South Carolina, or West Virginia.

We’re committed to making our hiring process as smooth and timely as possible, and we understand that waiting to hear back can add to the anticipation. If you’re a potential fit, our team will reach out within two weeks to progress you to the next stage. If you don’t hear from us in that time, we encourage you to explore other opportunities with our team in the future, and we wish you the very best in your job search.

Do you agree to the additional job application terms, linked in the job description and available at https://www.linkedin.com/help/linkedin/answer/a7729058?