Systems Engineer (Level 2–3): IT Infrastructure & Impact

Technology Plus - Your Geek Alternative; Louisville (KY); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Retirement plans

Growth opportunities

Job summary

Technology Plus - Your Geek Alternative seeks a Systems Engineer to support and expand our IT infrastructure from our Louisville, KY office. The role offers growth across Level 1–3 responsibilities, engaging with clients and internal teams in a collaborative environment.

Responsibilities span user support, network/server maintenance, security, and automation. We value problem-solving, strong communication, and staying current with IT trends to help our customers succeed.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, or a related field preferred.
• Relevant certifications (CompTIA, Cisco, Microsoft, AWS, etc.) depending on the role.
• Strong problem-solving skills and the ability to work both independently and as part of a team.
• Excellent communication and interpersonal skills.
• A passion for staying up to date with the latest IT trends and technologies.

Responsibilities

• Provide first-level end-user support, troubleshoot hardware/software issues, and assist with general inquiries.
• Monitor network and system performance and respond to alerts.
• Maintain accurate records of hardware, software, and network configurations.
• Assist with basic hardware installations, repairs, and upgrades.
• Assist in software installations, updates, and patches.
• Participate in training programs to enhance IT knowledge and skills.
• Manage and configure network devices such as switches, routers, and firewalls.
• Administer and maintain server infrastructure, including hardware, virtualization, and operating systems.
• Assist in implementing security protocols (firewalls, antivirus, IDS).
• Manage data backup and recovery solutions.
• Collaborate on IT projects such as system upgrades, migrations, and infrastructure expansion.

Skills

Problem-solving

Communication

Teamwork

Adaptability

Education

Bachelor's degree in IT/CS or related field

Tools

CompTIA

Cisco

Microsoft

AWS

Job description

Technology Plus - Your Geek Alternative seeks a Systems Engineer to support and expand our IT infrastructure from our Louisville, KY office. The role offers growth across Level 1–3 responsibilities, engaging with clients and internal teams in a collaborative environment.

Responsibilities span user support, network/server maintenance, security, and automation. We value problem-solving, strong communication, and staying current with IT trends to help our customers succeed.