Systems Engineer – IT Infrastructure & Help Desk

Bachem Holding AG; Vista (CA); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Competitive pay

Annual performance bonus

Medical/Dental/Vision coverage

401(k) with employer contribution

Paid vacation, personal and sick days

Job summary

The Systems Engineer at Bachem Americas supports and maintains IT infrastructure, systems, and applications to ensure reliable, secure operations. You will install, configure, test, monitor, and maintain OS, software, and system management tools, while handling help desk requests by phone, voicemail, email, and tickets.

Responsibilities cover troubleshooting hardware, software, networking, printers, and providing proactive support.

Qualifications

• Bachelor's degree in information technology or related discipline.

Responsibilities

• Investigate, troubleshoot and resolve computer issues including hardware, software applications, basic networking, printers, etc.

Skills

Organizational skills

Multitasking

Proactive communication

Teamwork

Time management

Written and verbal communication

Education

Bachelor's degree in information technology or related discipline

Tools

Virtual hosting environments

Disk storage systems

Microsoft Client/Server environments

Job description

The Systems Engineer at Bachem Americas supports and maintains IT infrastructure, systems, and applications to ensure reliable, secure operations. You will install, configure, test, monitor, and maintain OS, software, and system management tools, while handling help desk requests by phone, voicemail, email, and tickets.

Responsibilities cover troubleshooting hardware, software, networking, printers, and providing proactive support.