Systems Engineer IT: Elevate Infra & User Experience

Avon Technologies plc; Cadillac (MI); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Generous paid time off

Learning and Development Opportunities

US Employee Stock Purchase Plan / UK S

US Company-paid life and AD&D / UK De

Medical/Dental/Vision

Job summary

Avon Technologies plc in Cadillac, Michigan is seeking a Systems Engineer to ensure deployment, stability, security, and efficiency of our IT infrastructure and end-user devices. You will partner with internal stakeholders to deliver timely, reliable, and user-focused solutions.

As part of a CI-aligned team, you will design, deploy, and maintain infrastructure, manage end-user devices, monitor performance, and contribute to disaster recovery and cyber incident response planning.

Qualifications

• Bachelor's degree in CS/IT or related field.
• Microsoft Certified: Azure Administrator, Cisco CCNA/CCNP, CompTIA, CISSP or other relevant certifications.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal abilities with a customer-first mindset.
• Experience with enterprise IT infrastructure and end user device management.
• Familiarity with Continuous Improvement (CI) principles and ability to apply them in daily work.
• Hands-on experience with HP/Dell EUD.

Responsibilities

• Deliver outstanding customer service by prioritizing user experience and responsiveness in all technical interactions.
• Design, deploy, and maintain IT infrastructure, including servers, storage, networking, cloud and security platforms.
• Manage the lifecycle of end user devices (desktops, laptops, mobile devices, peripherals), including deployment, configuration, and support.
• Monitor system and device performance, troubleshoot technical issues, and implement upgrades or patches.
• Ensure systems and devices comply with organizational policies and industry standards.
• Collaborate with IT teams and stakeholders to deliver technology solutions that meet business needs.
• Document system and device configurations, procedures, and processes.
• Support disaster recovery, business continuity planning and cyber incident response planning.
• Identify opportunities for process optimization and contribute to CI initiatives across IT operations.
• Contribute to and alignment with Group IT technical, process and procedural standards.

Education

Bachelor's degree in Computer Science, Information Technology, or related field

Tools

HP/Dell EUD

M365

Azure Administration (cert)

Job description

Avon Technologies plc in Cadillac, Michigan is seeking a Systems Engineer to ensure deployment, stability, security, and efficiency of our IT infrastructure and end-user devices. You will partner with internal stakeholders to deliver timely, reliable, and user-focused solutions.

As part of a CI-aligned team, you will design, deploy, and maintain infrastructure, manage end-user devices, monitor performance, and contribute to disaster recovery and cyber incident response planning.