Systems Engineer – IT Infrastructure, Security & End-User

GrowthZone, Inc.; Cadillac (MI); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Generous paid time off

Employee stock purchase plan

401(k) matching

Company-paid life and AD&D insurance

Medical, dental, and vision insurance

Learning and development opportunities

Job summary

Avon Technologies is seeking a Systems Engineer in Cadillac, MI to ensure deployment, stability, security, and efficiency of IT infrastructure and end-user devices. You will deliver exceptional customer service by providing timely, reliable technical solutions and help drive Continuous Improvement across IT operations.

You will collaborate with teams, manage devices and infrastructure, and protect systems with best practices in security and disaster recovery.

Qualifications

• Bachelor's degree or equivalent experience.
• Microsoft Azure Administrator, Cisco CCNA/CCNP, CompTIA, or CISSP would be relevant.
• Strong analytical and problem solving skills.
• Excellent communication and interpersonal skills with a customer-first mindset.
• Experience with enterprise IT infrastructure and end-user device management.
• Familiarity with Continuous Improvement principles.

Responsibilities

• Deliver outstanding customer service and responsive technical support.
• Design, deploy, and maintain IT infrastructure including servers, storage, networking, cloud, and security platforms.
• Manage lifecycle of end-user devices (desktops, laptops, mobile devices, peripherals).
• Monitor system performance, troubleshoot issues, and apply upgrades/patches.
• Ensure systems comply with policies and standards.
• Collaborate with IT teams to meet business needs.
• Document configurations, procedures, and processes.
• Support disaster recovery, business continuity, and cyber incident planning.
• Identify opportunities for process optimization and CI initiatives.
• Follow IT standards and procedures.

Skills

Analytical thinking

Problem solving

Customer-first mindset

Communication skills

End-user device management

IT infrastructure experience

CI principles

Education

Bachelor's degree in CS/IT or related field

Tools

Windows Server

Active Directory

Microsoft 365

Azure

Entra

Intune

Veeam

Hyper-V

SharePoint

Job description

Avon Technologies is seeking a Systems Engineer in Cadillac, MI to ensure deployment, stability, security, and efficiency of IT infrastructure and end-user devices. You will deliver exceptional customer service by providing timely, reliable technical solutions and help drive Continuous Improvement across IT operations.

You will collaborate with teams, manage devices and infrastructure, and protect systems with best practices in security and disaster recovery.