Systems Engineer III
Seneca Resources Company, LLC
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Benefits offered by this job
Job summary
Qualifications
- 8–12 years of relevant experience in video conferencing, streaming, and unified communications engineering.
- Strong understanding of IP networking, including VLANs and multicast.
- Hands-on experience with system configuration and integration.
- Strong IP networking knowledge (VLANs, multicast, routing, QoS).
- Hands-on experience with video/audio troubleshooting, system configuration, and integration.
- Excellent communication, documentation, and problem-solving skills.
- Ability to manage multiple priorities and meet project timelines.
Responsibilities
- Design and implement video conferencing and streaming solutions.
- Configure and maintain Cisco video conferencing systems.
- Provide troubleshooting for video and audio streaming issues.
- Support TMS administration and VCS/Zoom API integration.
- Collaborate with vendors for maintenance activities.
- Collaborate with vendors and field personnel for escalations and maintenance activities.
- Assist with Change Requests, MACD (Moves, Adds, Changes, Deletes), and system upgrades.
- Support network engineering components related to Cisco ISE, Prime Infrastructure, and Layer 2/3 connectivity.
- Maintain accurate inventory and documentation of all video conferencing equipment and configurations.
- Evaluate and integrate emerging technologies to enhance performance and reliability.
Skills
Education
Tools
Job description
Location: Raleigh, NC (Remote support may be considered for highly qualified candidates)
Clearance Requirements: Ability to obtain and maintain a Public Trust clearance
Position Status: Contract
Pay Rate: Competitive and commensurate with experience
Position Description: We are seeking a Systems Engineer III specializing in Video Conferencing and Video Streaming solutions to support a high-visibility federal technology program. The ideal candidate is a technical subject matter expert with strong project management, system design, and troubleshooting skills across enterprise-level unified communications environments.
This role will focus on designing, configuring, and supporting high-definition video conferencing systems, streaming solutions, and related network infrastructure. You will collaborate with cross-functional teams, vendors, and end users to ensure seamless video and audio experiences across a distributed enterprise network.
- Design and implement complex video conferencing and streaming solutions aligned with customer requirements.
- Configure and maintain Cisco VCS Control and Expressway, CUCM, CMS, and Zoom Rooms.
- Provide advanced troubleshooting for video and audio streaming issues, network routing (VLANs, multicast, IGMP), and connectivity.
- Support Telepresence Management Suite (TMS) administration and VCS/Zoom API Connector integration.
- Manage configuration, installation, and system updates for video infrastructure and endpoints.
- Collaborate with vendors and field personnel for escalations and maintenance activities.
- Assist with Change Requests, MACD (Moves, Adds, Changes, Deletes), and system upgrades.
- Support network engineering components related to Cisco ISE, Prime Infrastructure, and Layer 2/3 connectivity.
- Maintain accurate inventory and documentation of all video conferencing equipment and configurations.
- Evaluate and integrate emerging technologies to enhance performance and reliability.
- 8–12 years of relevant experience in video conferencing, streaming, and unified communications engineering.
- Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.
- Four (4) additional years of experience may be substituted in lieu of a degree.
- Strong understanding of IP networking, including VLANs, multicast, routing, and QoS.
- Hands‑on experience with video/audio troubleshooting, system configuration, and integration.
- Excellent communication, documentation, and problem‑solving skills.
- Ability to work independently, manage multiple priorities, and meet project timelines.
- Cisco certifications (e.g., CCNP Collaboration, CCNA Video, or equivalent).
- Experience with Cisco ISE, Prime Infrastructure, and API integration.
- Familiarity with Netscaler, multicast routing, and network security policies.
At Seneca Resources, we are more than just a staffing and consulting firm, we are a trusted career partner. With offices across the U.S. and clients ranging from Fortune 500 companies to government organizations, we provide opportunities that help professionals grow their careers while making an impact.
When you work with Seneca, you’re choosing a company that invests in your success, celebrates your achievements, and connects you to meaningful work with leading organizations nationwide. We take the time to understand your goals and match you with roles that align with your skills and career path. Our consultants and contractors enjoy competitive pay, comprehensive health, dental, and vision coverage, 401(k) retirement plans, and the support of a dedicated team who will advocate for you every step of the way.
Seneca Resources is proud to be an Equal Opportunity Employer, committed to fostering a diverse and inclusive workplace where all qualified individuals are encouraged to apply.
Mid‑Senior level
Contract
Business Development
Staffing and Recruiting
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