Video Teleconferencing Sr. Engineer at GDIT Washington DC

GDIT; Washington (District of Columbia); Vor Ort; USD 136.000 - 184.000; Vollzeit

Benefits dieser Stelle

401(k) with company match

Diverse, highly collaborative teams

Challenging work with real-world impact

Zusammenfassung

GDIT in Washington, DC is looking for a Video Teleconferencing Sr. Engineer. This role involves researching and implementing collaboration technologies, maintaining AV solutions, and providing full lifecycle support for video conferencing systems.

The ideal candidate will have strong scripting skills and experience with enterprise solutions like Microsoft Teams. This is an onsite position with 10-25% travel and requires US citizenship for security clearance.

Qualifikationen

• Experience using scripting languages like PowerShell to automate processes.
• Hands-on experience with enterprise video conferencing solutions.
• Ability to support and troubleshoot hardware including Polycom and Cisco devices.

Aufgaben

• Research and implement collaboration platforms like Microsoft Teams.
• Act as liaison between vendors and operations team.
• Conduct site surveys and provide lifecycle support for AV technologies.

Kenntnisse

Scripting languages (PowerShell)

Customer service orientation

Enterprise video conferencing solutions

Tandberg and Cisco Video devices

Programming languages (SIMPL, SIMPL+)

Tools

Polycom hardware

Crestron processors

Microsoft Surface Hub

Jobbeschreibung

Video Teleconferencing Sr. Engineer – GDIT – Washington, DC

Location: USA, DC – Washington

Job Required: RQ199106

Type: Regular

Clearance: None required (to obtain: None)

Public Trust: None

Job Family: Telecommunications

US Citizenship: Required

Relocation Assistance: Available

Full/Part Time: Full time

Schedule: 40 hours per week, 10‑25% travel, Onsite

Responsibilities

• Research, evaluate, design, deploy, and promote new collaboration platforms such as Microsoft Teams, M365 collaboration solutions, Teams phones, and Endpoint Manager (Intune).
• Act as liaison between vendors' engineering resources and the Video Operations team to coordinate escalations.
• Maintain proactive monitoring platforms (Microsoft Teams Pro Management, Teams Admin, Logitech Sync, XIO cloud) and ensure adherence to global standards.
• Provide day‑to‑day support during transitions and analyze collaboration tool usage patterns through metrics dashboards.
• Perform troubleshooting, repair, and preventative maintenance of audio, video, and network connectivity AV equipment and peripheral equipment.
• Research, design, and implement world‑class collaboration experiences using platforms such as Microsoft Teams, Microsoft Teams Rooms, Microsoft Teams Phone, Microsoft Intune (MDM), Microsoft Surface Hub, and audio/video solutions.
• Enhance end‑user adoption and functionality of collaboration technology through technical documentation of solutions and procedures.
• Provide advanced level troubleshooting for Microsoft Teams, Windows OS, Active Directory/Exchange, and patch management support.
• Perform site surveys, generate Bill of Materials, lead integration, testing, and installations of new facilities (conference rooms, etc.).
• Provide life‑cycle refresh projections for AV/VTC infrastructure and AV equipment.
• Evaluate, design, document, install, implement, test, maintain, operate, remove, upgrade, and modify video teleconferencing equipment systems and peripherals.
• Provide client consulting and training on control interfaces and use of audio/visual and VTC equipment.
• Assist in developing documents for design, implementation, test plans, maintenance plans, and other Video Services deliverables.
• Lead upgrades and installations of systems across the enterprise.
• Create annual and multi‑year plans for upgrades of existing equipment.
• Research, recommend, and implement new and emerging technologies including video conferencing, desktop video conferencing, web conferencing, streaming and mobile video delivery, high‑quality video over IP, and conference room collaboration systems.
• Complete site surveys and design solutions based on requirements.
• Work closely with the PMO on planning, designing, and engineering new IT projects.
• Create processes to improve business efficiency.
• Provide full life‑cycle support on an enterprise level for video conferencing, network streaming, and audio‑visual technology.

Qualifications

• Must have experience using scripting languages (PowerShell, etc.) to develop and automate processes and workflows.
• Must have system engineering/administration experience with SaaS‑based collaboration platforms (Teams, Exchange, Intune) in a large‑scale enterprise.
• Exceptional customer service orientation and technical expertise.
• Hands‑on experience within the last 3 years with enterprise video conferencing solutions (Microsoft 365/Teams) and audio/visual technologies (conference rooms).
• Experience in implementing and supporting streaming video.
• Experience with Tandberg and Cisco Video devices, including end points and multi‑point control units (MCUs), and Crestron and Codex VTC units.
• Programming language knowledge such as SIMPL, SIMPL+ desired.
• Experience supporting, troubleshooting, and installing hardware including Polycom; Cisco MX/SX/DX/room kits/room 55/WebEx Teams boards; Microsoft Surface Hub; Crestron Air Media, Crestron processors, Crestron NVX and digital signage.
• Experience creating BoMs, LoMs, rack elevations, and inventory sheets; understanding of basic networking and cable termination skills.
• Experience with classified and unclassified IP video teleconferencing.
• This position is onsite without the flexibility for telework.
• Requires 10‑25% travel.
• Must be able to obtain and maintain a US DOE Q‑level security clearance which requires U.S. citizenship.
• Subject to random drug screening.

Benefits

• 401(k) with company match.
• Diverse, highly collaborative teams.
• Challenging work that makes a real impact on the world around you.
• Internal mobility team dedicated to helping you own your career.

Salary range: $136,000 – $184,000 (based on experience, geographic location and contractual requirements)

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans