Media Operations Systems Engineer Bethesda, MD

AAC; Bethesda (MD); On-site; USD 100,000 - 150,000; Full time

Job summary

AAC in Bethesda, MD seeks an experienced Audio/Video Production and Unified Communications engineer to design, install, and support high-end live broadcast and post-production environments. The role involves system engineering, video networks, conference room UC systems, and hybrid event support.

You will work with Teams/ZoomGov, handle on-site support five days a week, manage multiple projects, and stay current with new technologies in a fast-evolving media operations landscape.

Qualifications

• Bachelor’s degree in related technical field and 10 years of related experience. Additional related experience and certifications can be substituted for a degree.
• Experience with video production equipment such as Ross Video routers and switchers, Telestream Vantage, Telestream Light Speed Live Capture, Xendata archive systems, and Adobe Creative Cloud.
• Expert knowledge of HD/UHD video formats, codecs, transport streams and audio file types and configurations.
• Experience with AV system integration and a strong understanding of workflow and signal flow.
• Experience with video, audio and data signal flows for support and installation of professional video production equipment, user systems, and servers.

Responsibilities

• System engineering, administration, and integration in a production plant environment.
• Design, maintain and upgrade the broadcast network/plant infrastructure.
• Work with the enterprise network and security teams for the successful implementation of Media Operations video production and unified communications systems
• Provide excellent user support for the various customer-facing systems used by Media Operations to include conference room UC systems, digital signage, IPTV, video archival, user engagement software (Mentimeter, Slido), etc.
• Assist in the technical support and production of important hybrid and in-person events.
• Assist in the identification, research and mastery of the newest technologies that can be best used to enhance the customer environment (cloud solutions, video technologies, etc.).

Skills

System integration

Project management

Communication

Team collaboration

On-site support

Education

Bachelor’s degree in related technical field

Tools

Ross Video routers

Telestream Vantage

Telestream Light Speed Live Capture

Xendata archive systems

Adobe Creative Cloud

DANTE

Job description

Tracking Code

26-014

Position Type

Full-Time/Regular

The successful candidate will bring a variety of skills to the team and specialize in support of video production technology, designing, installing, and supporting high-end live broadcast and post-production environments. The individual will participate in audiovisual and media operations including audio, video, data signal flow; design, implementation, and support of conference room unified communications technology; live video and audio production; and video and audio post-production. This position requires a strong level of expertise in virtual meeting support using various UC technologies such as Microsoft Teams and ZoomGov. This position will support live, virtual, and hybrid events in an auditorium setting, board and conference rooms, and other locations, as well as general and technical management of these facilities. An ideal candidate will have a strong background in deployment and support of IT systems and system engineering and possess a passion for adapting to the newest demands in a rapidly evolving industry.

Responsibilities include, but are not limited to:

• System engineering, administration, and integration in a production plant environment.
• Design, maintain and upgrade the broadcast network/plant infrastructure.
• Work with the enterprise network and security teams for the successful implementation of Media Operations video production and unified communications systems
• Provide excellent user support for the various customer-facing systems used by Media Operations to include conference room UC systems, digital signage, IPTV, video archival, user engagement software (Mentimeter, Slido), etc.
• Assist in the technical support and production of important hybrid and in-person events.
• Assist in the identification, research and mastery of the newest technologies that can be best used to enhance the customer environment (cloud solutions, video technologies, etc.).

This position requires on-site presence 5 days per week. The on-site requirements are subject to change based on the needs and requirements of the organization.

Required Experience

Requirements:

• Bachelor’s degree in related technical field and 10 years of related experience. Additional related experience and certifications can be substituted for a degree.
• Must have demonstrated experience supporting and maintaining video production equipment such as Ross Video routers and switchers, Telestream Vantage, Telestream Light Speed Live Capture, Xendata archive systems, and Adobe Creative Cloud.
• Requires expert knowledge of various HD and UHD video formats, video codecs, transport streams and audio file types and configurations.
• Must have experience in audiovisual system integration with a strong understanding of workflow and signal flow.
• Requires experience with video, audio and data signal flows for support and installation of professional video production equipment, user systems, and servers.
• Advanced DANTE certification is desired.
• Experience configuring and supporting network protocols and settings on Windows, Mac, and Linux systems is needed.
• Understanding of networking and client/server architectures is required.
• Ability to effectively communicate and collaborate orally and in writing across the organization with technical/non-technical personnel and business stakeholders/leadership.
• Must have the ability to manage multiple high-priority projects simultaneously.
• Must be able to obtain a favorable agency public trust suitability determination prior to start date.