Systems Engineer 2, Technical Solutions – AI-Driven Platforms

The available sources do not contain information about the company name for rounx.com.; United States; On-site; USD 86,000 - 115,000; Full time

Job summary

Datadog is seeking a Systems Engineer 2 in the US-East region to own enterprise platforms end-to-end, from understanding business processes to designing and implementing solutions that improve workflows across the Technical Solutions organization.

Responsibilities include managing the full lifecycle of systems like Zendesk, Jira, and Confluence, extending them through customization, integration, or development as needed.

Qualifications

• 3–5 years of experience with enterprise platforms and production software.
• Proficiency in Python, Go, or JavaScript/TypeScript.
• Strong full-stack capabilities and familiarity with AI coding tools.

Responsibilities

• Own enterprise platform end-to-end, from understanding business processes to designing and implementing solutions that improve workflows.
• Manage full lifecycle of systems like Zendesk, Jira, and Confluence, including customization, integration, or development.
• Build scalable solutions and integrate AI features; collaborate with engineering to contribute to shared codebases; monitor and maintain production systems for reliability and performance.

Skills

Python

Go

JavaScript/TypeScript

Full-stack capabilities

AI coding tools

LLMs / RAG pipelines

Systems thinking

Large codebases

Technical support tooling

Customer-facing systems

Zendesk

Jira

Confluence

B2B SaaS

Tools

Zendesk

Jira

Confluence

Job description

Datadog is seeking a Systems Engineer 2 in the US-East region to own enterprise platforms end-to-end, from understanding business processes to designing and implementing solutions that improve workflows across the Technical Solutions organization.

Responsibilities include managing the full lifecycle of systems like Zendesk, Jira, and Confluence, extending them through customization, integration, or development as needed.