Systems Engineer

Thor Motor Coach, Inc.; Wakarusa (IN); On-site; USD 85,000 - 120,000; Full time

Job summary

Thor Motor Coach, Inc. is seeking a Systems Engineer to join the IT Department in Wakarusa, IN.

You will own architecture, incident and problem management for a large set of applications, providing tier 2/3 support to prevent incidents and minimize impact. Responsibilities include leading the support and improvement of high-availability systems, Windows server administration, data center enhancements, and acting as an escalation point for the Infrastructure and Service Desk teams, with

Qualifications

• Experience with network and server operations best practices.
• Microsoft Servers, AD, Exchange, SQL and Services.
• Experience with virtual infrastructure (Hyper-V/VMware).
• Managing DNS, DHCP, GPO, File and Print services.
• Windows environment troubleshooting and administration.
• Experience diagnosing outages and complex incidents.
• ERP Administration experience is a plus.
• Strong communication and multi-tasking in a team setting.

Responsibilities

• Lead in support and continuous improvement of highly available systems and networks.
• Install, configure, administer and maintain Windows infrastructure.
• Architect Data Center level enhancements and new technologies.
• Act as escalation point for Infrastructure and Service Desk teams.
• Initiate and manage tickets with hardware and software vendors.
• Maintain up-to-date network and systems documentation and diagrams.
• Work in a fun, casual environment with motivated people.
• Pursue career progression through certifications and training.

Skills

Network operations

Server operations

Microsoft Server suite

AD/Exchange/SQL

Hyper-V/VMware

DNS/DHCP/GPO

Windows administration

Incident management

ERP Administration

Communication skills

Education

MCSE certification

SQL certification

Azure certification

VMware certification

Tools

Cisco UCS

Unified Communications

Switches

Routers

Firewalls

NetApp SAN

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Bldg 850, Wakarusa, IN, US

Thor Motor Coach is hiring a Systems Engineer to join our IT Department in Wakarusa. The primary responsibility includes the Architecture, Incident, and Problem Management for a large, complex set of applications where in-depth troubleshooting is required. The primary objectives are to provide tier two and three support to prevent Incidents from happening, and to minimize the impact of incidents. Providing Subject Matter Expertise in one or more core functional services is expected. Correctly determine the need for problem escalation, provide afterhours support, and successfully complete various IT initiatives.

Responsibilities:

• Lead in the support and continuous improvement of highly available systems and network.
• Installation, configuration, administration and maintenance of Windows infrastructure.
• Architecture of Data Center level enhancements and new technologies.
• Act as an escalation point for the Infrastructure and Service Desk teams in troubleshooting issues.
• Initiate & manage support tickets with hardware and software vendors.
• Maintain updated network and systems documentation and diagrams as needed.
• Work in a fun, casual environment with bright, motivated and experienced people.
• Career progression development including job specific certifications, vendor training and conferences.

Education, Training, & Skills:

• Experience with network and server operations best practices
• Microsoft Servers, AD, Exchange, SQL and Services
• Experience working with virtual infrastructure (i.e. Hyper-V, VMware)
• Managing DNS, DHCP, GPO, File and Print services
• Supporting, configuring, and managing Windows environment
• Experience troubleshooting network/system problems and outages
• ERP Administration
• Proven ability to successfully navigate and perform in a fast-paced environment and effectively multi-task priorities in a team-oriented setting
• Strong communication skills and the ability to work both independently on projects and cooperatively with the rest of the team

Experience:

• Minimum of 5 years IT experience
• Industry certifications preferred, and MCSE, anything SQL, Azure, or VMware a plus
• Cisco UCS, Unified Communications, switches, routers, and firewalls experience would be a bonus
• Netapp SAN experience aplus