System Engineer 2

Kwik Trip, Inc.

La Crosse (WI)

On-site

USD 75,000 - 105,000

Full time

9 hours ago

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Job summary

Kwik Trip, Inc. is seeking a Systems Engineer II to support and optimize our enterprise server and application environments.

You will work independently and with teams to maintain infrastructure, resolve system issues, and drive key IT initiatives across the organization. You will design, implement, and maintain Windows Server and Active Directory environments, manage Microsoft 365 services, and participate in upgrades, migrations, and incident response following ITIL practices.

Qualifications

Associate degree or equivalent experience.
Experience with server/infrastructure and virtual platforms.
Strong knowledge of Windows operating systems.
Experience with Active Directory and Group Policy.
Strong troubleshooting and communication skills.
Ability to manage multiple priorities in a fast-paced environment.
Ability to work independently and as part of a team.

Responsibilities

Design, administer, and support enterprise server/app environments.
Install and optimize servers in a virtualized infrastructure.
Plan upgrades, migrations, and implementations.
Provide second-level support for escalated incidents.
Design and manage Active Directory forests and domains.
Manage Microsoft 365 services (Exchange Online, SharePoint Online).
Use ITIL-aligned incident, problem, change management tools.
Monitor performance for reliability, availability, scalability.
Ensure security policy compliance.
Investigate hardware/software issues promptly.
Research and recommend hardware/software solutions.

Skills

Server & infrastructure support

Windows Server OS

Active Directory & Group Policy

Troubleshooting & problem-solving

Communication skills

Prioritization

Teamwork & independence

Education

Associate degree (Information Systems / Network Systems Administration)

Tools

VMware

Ansible

ServiceNow

Jira

Containerization

Job description

*This position is not eligible for sponsorship

Job Type: Full-time

About the Role

Kwik Trip is seeking a Systems Engineer II to support and optimize our enterprise server and application environments. In this role, you will work both independently and collaboratively to maintain infrastructure, resolve system issues, and support key business initiatives across the organization.

What You'll Do

Design, administer, and support enterprise server and application environments
Install, maintain, and optimize servers within a virtualized infrastructure
Plan and execute system upgrades, migrations, and implementations
Provide second-level support for escalated incidents and technical issues
Design, maintain, and support Active Directory forests and domains
Manage and administer Microsoft 365 services, including Exchange Online and SharePoint Online
Utilize incident, problem, and change management tools aligned with ITIL processes
Monitor system performance and ensure reliability, availability, and scalability
Ensure compliance with security policies and best practices
Investigate and resolve hardware and software issues in a timely manner
Research and recommend hardware and software solutions to support business needs

What We're Looking For

Associate degree in Information Systems, Network Systems Administration, or related field (or equivalent experience)
Experience supporting server and infrastructure environments, including virtual platforms
Strong knowledge of Microsoft Windows client and server operating systems
Experience with Active Directory and Group Policy management
Strong troubleshooting, analytical, and problem-solving skills
Excellent verbal and written communication skills
Ability to manage multiple priorities in a fast-paced environment
Ability to work independently and as part of a team

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