Circulation Clerk

Kansas City Kansas Community College.; Kansas City (KS); On-site; USD 19,000 - 26,000; Part time

Job summary

Kansas City Kansas Community College is seeking a Circulation Clerk to provide friendly, frontline service in the Library & Learning Services. The role handles check-in/out, patron accounts, course reserves, and room reservations with the library ILS, supporting students and staff daily.

The position requires strong communication, organization, and the ability to manage multiple tasks. Work hours include afternoon/evening shifts at the Main Campus and other locations as assigned.

Qualifications

• Must possess exceptional written and verbal communication skills.
• Ability to troubleshoot and resolve issues for internal and external parties.
• Commitment to work with students and faculty.
• Excellent organizational skills and attention to detail.
• Ability to manage multiple projects with deadlines.

Responsibilities

• Staff the library circulation desk and provide help at the point of service.
• Check materials in and out using the ILS and manage patron accounts.
• Process new and returned materials and prepare items for shelving.
• Assist with consortium lending and courier service coordination.
• Handle phone inquiries and room reservations for Learning Commons.
• Support students with basic computer tasks and printing.
• Collaborate with colleagues to support students and the college community.
• Perform other duties as assigned.

Skills

Exceptional communication

Troubleshooting

Organizational skills

Project management

ILS system experience

Education

High school diploma or equivalent

Associate's degree or higher

Tools

Microsoft 365 Office

Library ILS system

Job description

Circulation Clerk

JOB CLASSIFICATION

Pay grade level: N/A
Compensation: $17.21/hourly
Employee category: Staff
Department: Library & Learning Services
Reports to: Library Coordinator I
FLSA status: Non-Exempt
Job Code: AA064PTNCIR
Location: Primarily Main Campus, but any other college location as assigned by the appropriate administrator

SUMMARY

• The part-time Circulation Clerk provides exceptional hospitality and service excellence by creating a friendly experience for patrons and employees, circulating and sorting library materials, reshelving materials, and assisting the library as assigned. The Circulation Clerk staffs the library circulation desk and is responsible for answering the telephone, providing navigational assistance, and support for basic technology needs. The Circulation Clerk must be reliable and dependable, as this position provides coverage for the Learning Commons during the afternoon and evening hours of operation.
• Welcomes students and visitors and creates a friendly, helpful library environment. Uses the library’s Integrated Library System (ILS) to check library materials in and out, manage patron accounts, and complete their circulation tasks.
• Processes new and returned physical library materials by labeling, sorting, organizing, and preparing for shelving and use.
• Assists with consortium lending by preparing, receiving, and tracking materials and coordinating items for delivery and return through the library courier service.
• Answers and directs phone calls to appropriate personnel and schedules Learning Commons room reservations.
• Maintains Course Reserves and helps keep library materials organized and easy to find.
• Assists students with general computer issues, such as logging into Self Service and printing documents.
• Collaborates with Library & Learning Services colleagues to provide coordinated, timely, and consistent support to students and the college community.
• Perform other duties as assigned.

POSITION DESCRIPTION

• Welcomes students and visitors and creates a friendly, helpful library environment. Uses the library’s Integrated Library System (ILS) to check library materials in and out, manage patron accounts, and complete their circulation tasks.
• Processes new and returned physical library materials by labeling, sorting, organizing, and preparing for shelving and use.
• Assists with consortium lending by preparing, receiving, and tracking materials and coordinating items for delivery and return through the library courier service.
• Answers and directs phone calls to appropriate personnel and schedules Learning Commons room reservations.
• Maintains Course Reserves and helps keep library materials organized and easy to find.
• Assists students with general computer issues, such as logging into Self Service and printing documents.
• Collaborates with Library & Learning Services colleagues to provide coordinated, timely, and consistent support to students and the college community.
• Perform other duties as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES

• Must possess exceptional written and verbal communication skills and demonstrated ability to provide troubleshooting and problem resolution for internal and external parties.
• Must demonstrate a commitment to and ability to work with students and faculty.
• Excellent organizational skills and attention to detail.
• Ability to manage several projects with multiple deadlines simultaneously.
• Ability to learn the Library ILS system and operate the program.

MINIMUM QUALIFICATIONS

• High school diploma or equivalent
• One year of demonstrated experience working in a library, bookstore, or retail setting.
• Proficient with Microsoft 365 Office Suite, particularly Word, Excel, and Outlook.

PREFERRED QUALIFICATIONS

• Associate's degree or higher
• More than one year of library experience
• Higher education experience

WORKING CONDITIONS

While performing the duties of this job, the employee is frequently required to stand, talk, hear, walk, sit, and occasionally push or lift items. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK SCHEDULE

Up to 29 hours per week. Regular building hours are Monday-Thursday, 8:00 a.m. to 8:00 p.m. and Friday, 8:00 a.m. to 4:00 p.m. Must be able to work a variable schedule/hour to meet operational needs. May require evening and weekend hours.

***This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor. This job description may be revised upon development of other duties and changes in responsibilities.***

KCKCC is an Equal Opportunity Employer