Circulation Library Assistant

Charleston County Public Library; Charleston (SC); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Paid vacation and sick leave

401k

Pension Plan

Job summary

Charleston County Public Library is seeking a Library Assistant to assist patrons with locating resources, check out materials, and support desk operations in a welcoming community library setting. You will shelve materials, help patrons with technology, and provide excellent customer service while embracing a flexible schedule including evenings and weekends.

The role requires strong interpersonal skills and the ability to work both independently and as part of a team, with opportunities to

Qualifications

• High School graduate or GED equivalent.
• Associates degree or higher.
• Must be able to work a flexible schedule, including evenings and weekends.
• Proficient in Microsoft Office suite, with the ability to learn and use new methods.
• Excellent customer service, communication, and teamwork.

Responsibilities

• Assist patrons with locating resources and checking out materials.
• Update patron records, place holds on materials and issue library cards.
• Shelve books and other library materials.
• Proactively assist customers at all library areas (desk, roving, email, phone).
• Perform routine desk duties under supervision and help locate materials.
• Assist the public with technology use, including software and online tools.

Skills

Customer service

Interpersonal skills

Communication

Teamwork

Education

Associates degree or higher

High School diploma or GED

Tools

Microsoft Office

Job description

Hours: 3 nights M-Th - 3:15pm -7:15pm (depending on our staffing person would be off work either Tuesday or Thursday) and Saturday – 8:45am -5:15pm

Reports To: Department Manager

General Summary:

The Library Assistant, under the general direction of the Branch/Department Manager, assists patrons with locating and checking out materials, shelving library materials and other clerical duties. As a Library Assistant, you must demonstrate outstanding interpersonal skills, as a great part of this job will involve interacting with the local community.

Responsibilities:

• Assist patrons with locating resources and checking out materials.
• Update patron records, place holds on materials and issue library cards.
• Responsible for shelving books and other library materials.
• Must be comfortable proactively seeking out customers to help in all areas of the library (desk, roving, e-mail, phone, or additional methods of communication).
• Perform routine desk duties under professional supervision, help patrons locate and check out materials.
• Responsible assisting the public in the use of technology, including software, online tools, and mobile devices.
• Candidates should be good listeners and communicators, present positive attitude, enjoy working cooperatively as a team member, and place top priority on customer service.
• Must be flexible to assume additional responsibilities and scheduling requirements as needed to meet the coverage needs of the public service desks in other departments.
• Perform other duties as assigned.

Knowledge, Skills, and Abilities:

• Knowledge of library amenities and the ability to provide information about library policies.
• Ability to use tact, courtesy and good judgement when communicating with coworkers, and the public.
• Ability to demonstrate knowledge, appreciation, and understanding of library materials, both print and electronic.
• Ability to communicate effectively and present ideas orally and in writing.
• Ability to carry out assignments independently and work collaboratively with a team.

Qualifications and Requirements:

• High School graduate or GED equivalent
• 2-years library experience preferred; OR
• Associates degree or higher.
• Must be able to work a flexible schedule, including evenings and weekends.
• Must be proficient in Microsoft Office suite, with the ability to learn and use new methods and emerging technical advances.
• Must possess excellent customer service skills, ability to get along well with others and to communicate effectively with the public and with library staff, a strong work ethic.

Benefits and Compensation:

Charleston County Public Library offers a comprehensive benefits package which includes Paid Vacation and Sick Leave, Paid Holidays, 401k, and a Pension Plan.

$17.26 per hour

Please make a note on your application and cover letter which position(s) and branch location(s) you would like to be considered for employment.