Adult Services Library Specialist

Charleston County Public Library; Charleston (SC); On-site; USD 45,000 - 51,000; Full time

Benefits offered by this job

Health Insurance

Pension Plan

Job summary

The Charleston County Public Library is seeking a Library Specialist to assist with reference questions, collection maintenance, and in-branch and outreach programming. You will work with patrons, help locate resources, provide technology assistance, and support community hub services; a strong customer service mindset and teamwork are essential.

Responsibilities include assisting patrons at desks and roving, creating booklists and displays, and promoting programs while maintaining a positive,

Qualifications

• High School diploma or GED required.
• Bachelor’s degree or higher preferred.

Responsibilities

• Assist patrons with locating resources and computer usage.
• Assist with reference questions, collection maintenance and planning and implementing in-branch and outreach programs.
• Create booklists and book displays and provide technology assistance and demonstrations.
• Must be comfortable proactively seeking out customers to help in all areas of the library.
• Perform routine desk duties under professional supervision and help patrons locate and check out materials.
• Assist with Community Hub Services such as rental assistance, vaccine clinics, voting process, and other CCPL programs.
• Responsible for assisting the public in using technology, including software, online tools, and mobile devices.

Skills

Customer service

Communication

Teamwork

Microsoft Office

Education

High School diploma or GED

Bachelor’s degree or higher

Tools

Microsoft Office

Job description

The Library Specialist, under the general direction of the Branch/Department Manager, assist with reference questions, collection maintenance and planning and implementing in-branch and outreach programs. As a Library Specialist, you must demonstrate outstanding interpersonal skills, as a great part of this job will involve interacting with the local community.

Responsibilities:

All duties listed below are essential job functions for which reasonable accommodations will be made. All job requirements listed indicate the minimum level of knowledge, skills and/or abilities deemed necessary to perform the job proficiently. This job description is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Employees may be required to perform any other job-related tasks as requested by the Branch/Department Manager subject to reasonable accommodations.

Essential Roles and Responsibilities:

• Assist patrons with locating resources and computer usage.
• Assist with reference questions, collection maintenance and planning and implementing in-branch and outreach programs.
• Create booklists and book displays and provide technology assistance and demonstrations.
• Must be comfortable proactively seeking out customers to help in all areas of the library (desk, roving, e‑mail, phone, or additional methods of communication).
• Create booklists and book displays and provide technology assistance and demonstrations.
• Perform routine desk duties under professional supervision, help patrons locate and check out materials.
• Assist with Community Hub Services such as the rental assistance program, vaccine clinics, voting process, as well as other programs and services that are provided by CCPL.
• Responsible assisting the public in the use of technology, including software, online tools, and mobile devices.
• Candidates should be good listeners and communicators, present positive attitude, enjoy working cooperatively as a team member, and place top priority on customer service.
• Must be flexible to assume additional responsibilities and scheduling requirements as needed to meet the coverage needs of the public service desks in other departments.
• Must demonstrate knowledge, appreciation, and understanding of adult materials, both print and electronic.
• Perform other duties as assigned.

Knowledge, Skills, and Abilities:

• Experience in adult programming and outreach events.
• Knowledge of youth development, early literacy skills and young adult literature.
• Ability to use tact, courtesy and good judgement when communicating with coworkers, and the public.
• Ability to demonstrate knowledge, appreciation, and understanding of library materials, both print and electronic.
• Ability to communicate effectively and present ideas orally and in writing.
• Ability to carry out assignments independently and work collaboratively with a team.

Qualifications and Requirements:

• High School diploma or GED equivalent.
• 4 years library experience preferred; OR
• Bachelor’s or higher degree.
• Must be able to work a flexible schedule including evenings and weekends.
• Must be proficient in Microsoft Office suite, with the ability to learn and use new methods and emerging technical advances.
• Must possess excellent customer service skills, ability to get along well with others and to communicate effectively with the public and with library staff, a strong work ethic.

Benefits and Compensation:

Charleston County Public Library offers a comprehensive benefits package which includes Health, Dental, Vision and Life Insurance, Paid Vacation and Sick Leave, Paid Holidays, 401k, and a Pension Plan.

$45,052.80 - $50,731.20 annuallycommensurate with education and experience.