Systems Analyst - Print & Network Solutions (Travel)

Apex Systems; Frederick (MD); Vor Ort; USD 50.000 - 65.000; Vollzeit

Benefits dieser Stelle

401K program

ESPP

HSA

Certification discounts

Training programs

Zusammenfassung

Everforth Apex in Frederick, MD is seeking a Systems Analyst to install, configure, train, and troubleshoot network-connected multifunction devices and related software. This role blends desktop and network support with hands-on printer installs and regional travel.

You will provide pre-sales technical support, install drivers, train customers, and partner with client IT to optimize workflows. A strong customer focus and ability to travel are essential.

Qualifikationen

• Experience in network support or desktop support.
• Hands-on experience with network-connected printers or multifunction devices.
• Ability to troubleshoot connectivity issues and networks.
• Strong customer-service and communication skills.
• Valid driver’s license and reliable transportation for travel to customer sites.

Aufgaben

• Provide pre-sales technical support and network installations for multifunction devices.
• Install print drivers and configure scan-to-email/scan-to-network-folder.
• Deliver customer training on devices, workflows, and software.
• Troubleshoot networks and devices onsite and remotely.
• Support account managers during the sales cycle with technical input.
• Collaborate with client IT to optimize document workflows.
• Identify opportunities for additional solutions and value-added services.

Kenntnisse

Network support

Printer setup

Customer training

Pre-sales support

Travel ready

Ausbildung

Associate or bachelor's degree in IT

Equivalent education/experience

Tools

Printer drivers

Fiery print

Jobbeschreibung

Everforth Apex in Frederick, MD is seeking a Systems Analyst to install, configure, train, and troubleshoot network-connected multifunction devices and related software. This role blends desktop and network support with hands-on printer installs and regional travel.

You will provide pre-sales technical support, install drivers, train customers, and partner with client IT to optimize workflows. A strong customer focus and ability to travel are essential.