Systems Analyst (Intermediate) - SQL/Azure, Hybrid Role

UPMC; Pittsburgh (Allegheny County); Hybrid; USD 70,000 - 100,000; Full time

Job summary

UPMC is seeking a Systems Analyst - Intermediate to join the Application Engineering team. The role focuses on defining requirements, maintaining applications, and delivering IT solutions for business needs.

You will perform Level 2/3 support, document processes, manage projects, work across SDLC, and partner with vendors. A strong background in SQL and Azure/DevOps and claims processing is preferred, with a hybrid schedule in Eastern time.

Qualifications

• 2+ years of experience with modern technology and application support.
• Experience with SQL, Azure/DevOps, and claims processing preferred.
• Ability to document requirements and train users.

Responsibilities

• Documentation of detailed processes and business requirements for IT teams.
• Provide Level 2/3 support and mentor junior staff.
• Own and manage projects, track milestones, and update PM tools.
• Understand SDLC and apply it across disciplines in IT projects.
• Maintain data confidentiality and data quality in all tasks.
• Interact with vendors and coordinate issue escalation as needed.
• Write and analyze complex reports; modify reports as required.
• Create end-user training content and deliver training sessions.
• Identify opportunities for process improvements and document changes.
• Coordinate application upgrades and implementations, including testing and cutover plans.
• Coordinate system integration tasks and validate testing/implementation.
• Participate in standby rotation as required by team.

Skills

SQL

Azure DevOps

SDLC understanding

Data analysis

Documentation

Project management

Mentoring

End user training

Tools

SQL Server

Microsoft Excel

Job description

UPMC is seeking a Systems Analyst - Intermediate to join the Application Engineering team. The role focuses on defining requirements, maintaining applications, and delivering IT solutions for business needs.

You will perform Level 2/3 support, document processes, manage projects, work across SDLC, and partner with vendors. A strong background in SQL and Azure/DevOps and claims processing is preferred, with a hybrid schedule in Eastern time.