Hybrid Systems Analyst (Associate) - IT Solutions

UPMC; Pittsburgh, Northern (Allegheny County, KY); Hybrid; USD 55,000 - 75,000; Full time

Job summary

UPMC Health Plan in Pittsburgh, PA, is seeking an entry-level Systems Analyst, Associate, to join the Operations, Risk, Integrity department. The full-time, hybrid position follows a Monday–Friday daytime schedule and is located in Pittsburgh, PA.

You will document system builds, gather requirements, perform basic analysis, and support project tasks under supervision. Emphasis on SDLC, data confidentiality, and collaboration with IT and business teams.

Qualifications

• Entry-level position requiring basic analytical and/or programming skills.
• Ability to define requirements and develop/maintain computer applications/systems.
• Familiarity with the System Development Life Cycle (SDLC) and data confidentiality.

Responsibilities

• Documentation: complete documentation/flow charting of system builds and maintain team's existing documentation.
• Extract and document customer/business requirements for use by enterprise architecture and engineering teams under guidance of senior team members.
• Second and Third Level Support, including maintenance activities.
• Triage support issues and escalate as needed.
• Partner with team members to troubleshoot support issues.
• Contribute to project tasks and milestones under the direction of a project manager.
• Update all project management and time tracking tools accordingly.
• Demonstrate effective written and oral communications to build relationships and complete day-to-day work and projects.

Job description

UPMC Health Plan in Pittsburgh, PA, is seeking an entry-level Systems Analyst, Associate, to join the Operations, Risk, Integrity department. The full-time, hybrid position follows a Monday–Friday daytime schedule and is located in Pittsburgh, PA.

You will document system builds, gather requirements, perform basic analysis, and support project tasks under supervision. Emphasis on SDLC, data confidentiality, and collaboration with IT and business teams.