Systems Analyst III

Cleveland Clinic; Cleveland (OH); Hybrid; USD 70,000 - 106,000; Full time

Job summary

Cleveland Clinic’s Main Campus in Cleveland seeks a Systems Analyst III to drive feasibility analyses, design projects, and track resources within IT and Cybersecurity. This hybrid role blends office collaboration with on-site work two days a week.

You’ll support automated systems, develop solutions, maintain schedules, and report timelines while leveraging strong analytical and communication skills.

Qualifications

• Associate's Degree in IT/CS or related field with 5 years IT experience.
• High School Diploma/GED with 7 years experience.
• Bachelor's Degree with 3 years experience.
• Strong analytical, critical thinking, communication, problem solving and relationship building skills.
• Experience with applications development and end-user training.

Responsibilities

• Participate in feasibility analyses, estimating, planning, designing, developing, prototyping, implementing, QA evaluation and modification of automated systems.
• Define training requirements and assist with automated systems training.
• Recommend solutions to enhance system functionality.
• Support and design department project assignments and small system implementation.
• Provide input to solution development efforts.
• Maintain schedules.
• Track information system resources for assigned projects.
• Report on project timelines and document performance.
• Develop work products, documentation of operational and business objectives, best technology capabilities and task level resource requirements.
• Maintain project task plans, documentation and communications.

Skills

Analytical skills

Critical thinking

Communication

Problem solving

Relationship building

Education

Associate's Degree in IT/CS

High School Diploma/GED

Bachelor's Degree

Tools

Microsoft Certifications

CompTIA Certifications

ITIL Foundations Certification

Job description

Join Cleveland Clinic’s Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world class and caregivers are family.
Whether or not you serve in a clinical role, every member of the Cleveland Clinic team is a caregiver. Serving as Systems Analyst III, being a caregiver starts in the office, where you will focus on performing feasibility analyses, designing projects, tracking system resources, identifying solutions and more. As part of our IT and Cybersecurity team, you will do more than explore and expand your discipline and skills — your work will impact patients across the globe. Help our teams stay connected, up to date and equipped with the groundbreaking tools and technologies that are changing lives.
A caregiver in this position works a hybrid schedule from 8:00 a.m. -- 5:00 p.m. or 7:00 a.m. -- 4:00 p.m. with two days on-site.
A caregiver who excels in this role will:

• Participate in feasibility analysis, estimating, planning, designing, developing, prototyping, implementing, quality assurance evaluation and modification of automated systems.
• Define training requirements and assist with automated systems training.
• Recommend solutions to enhance system functionality.
• Support and design department project assignments and small system implementation.
• Provide input to solution development efforts.
• Maintain schedules.
• Track information system resources for assigned projects.
• Report on project timelines and document performance.
• Develop work products, documentation of operational and business objectives, best technology capabilities and task level resource requirements.
• Maintain project task plans, documentation and communications.

Minimum qualifications for the ideal future caregiver include:

• Associate’s Degree in Information Technology, Computer Science or a related field and five years of experience in IT dealing with applications development and support/end user training or equivalent experience in an operational or financial role utilizing the systems or data generated by the systems supported by this position
• OR High School Diploma/GED and seven years of experience
• OR Bachelor’s Degree and three years of experience
• Strong analytical, critical thinking, communication, problem solving and relationship building skills

Preferred qualifications for the ideal future caregiver include:

• Bachelor’s Degree
• Advanced proficiency with databases
• Demonstrated experience in systems support
• Strong project management skills
• Strong ability to provide solution development
• Microsoft, CompTIA or equivalent certifications
• ITIL Foundations Certification

Physical Requirements:

• Ability to perform work in a stationary position for extended periods.
• Ability to travel throughout the hospital system.
• Ability to operate a computer and other office equipment.
• Ability to communicate and exchange accurate information.
• In some locations, ability to move up to 20 lbs.

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required.

Pay Range
Minimum Annual Salary: $69,600.00
Maximum Annual Salary: $106,132.50
The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate’s actual compensation will be determined after taking factors into consideration such as the candidate’s work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic’s benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).