Program Manager IV - Nursing/Clinical Informatics

Cleveland Clinic; Cleveland (OH); Hybrid; USD 84,000 - 128,000; Full time

Job summary

The Cleveland Clinic is seeking a Program Manager IV for Nursing Informatics at its Main Campus. You will provide strategic leadership across the clinical informatics portfolio, overseeing Epic optimization, AI initiatives, vendor partnerships, and regulatory compliance to deliver bedside-impacting projects.

Hybrid work schedule—Mon–Fri, 8:00 am–5:00 pm with three days on site—offers cross-functional collaboration with IT, clinical engineering, physicians, and nursing leaders while ensuring

Qualifications

• Bachelor's degree in business administration, Healthcare Administration, or related field plus six years of related experience.
• Or Master’s Degree plus five years of related experience.
• Demonstrated team leadership, organizational, financial management and problem-solving skills.
• Knowledge of statistical and financial analysis, primary research, and business plan development.
• Strong presentation, communication and training skills.

Responsibilities

• Develop, implement, manage, and maintain operational systems and activities.
• Facilitate implementation of staff wellness initiatives.
• Manage multiple projects with competing deadlines.
• Allocate time to meet completion requirements.
• Serve as a coach and mentor for other positions in the department.
• Review and monitor adherence to HR policies and corporate compliance procedures.
• Lead large, multi-site clinical informatics projects, including Epic upgrades, core Epic modules, third-party integrations, and AI initiatives.
• Oversee integration and optimization of Epic modules, Rover, Volcera, and other standalone clinical systems used by nursing staff.
• Manage project timelines, budgets, and resource forecasting.
• Maintain operational systems, procedures, and program documentation.
• Serve as a central liaison across IT, clinical engineering, physicians, nursing leaders, and end-users.
• Advise and mentor other department team members; coach informatics specialists and project leads.
• Ensure compliance with HR and corporate policies.
• Review metrics, dashboards, executive status reports, and risk portfolios.
• Support clinical workflow optimization and bedside-impacting system enhancements.
• Participate in program-level governance and enterprise reporting.
• Address competing project deadlines, balancing priorities across multiple workstreams.

Skills

Team leadership

Financial management

Problem solving

Presentation skills

Training skills

Education

Bachelor's degree in business administration or related field

Master’s degree

Tools

Epic

Rover

Volcera

Job description

Join Cleveland Clinic’s Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world class and caregivers are family. Here, you will work alongside a passionate and dedicated team, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.

As a Program Manager IV supporting Nursing Informatics, you will provide strategic leadership for the implementation and maintenance of assigned programs at Cleveland Clinic’s Main Campus, driving governance, accountability, and execution across the clinical informatics portfolio. In this role, you will oversee Epic optimization, AI integration, vendor partnerships, regulatory compliance, and disciplined project and portfolio management while planning and maintaining systems and procedures, managing risk, and providing executive reporting. You will serve as a liaison between Nursing Informatics and external partners while supporting clinical informatics staff capacity and ensuring efficient, high-quality delivery of bedside-impacting initiatives.

A caregiver in this role works a hybrid schedule Monday through Friday, from 8:00 a.m. – 5:00 p.m., with three days onsite.

A caregiver who excels in this role will:

• Develop, implement, manage, and maintain operational systems and activities.
• Facilitate implementation of staff wellness initiatives.
• Manage multiple projects with competing deadlines.
• Allocate time to meet completion requirements.
• Serve as a coach and mentor for other positions in the department.
• Review and monitor adherence to Human Resources policies and corporate compliance procedures.
• Lead large, multi-site clinical informatics projects, including Epic upgrades, core Epic modules, third-party integrations, and AI initiatives.
• Oversee integration and optimization of Epic modules, Rover, Volcera, and other standalone clinical systems used by nursing staff.
• Manage project timelines, budgets, and resource forecasting.
• Maintain operational systems, procedures, and program documentation.
• Serve as a central liaison across IT, clinical engineering, physicians, nursing leaders, and end-users.
• Advise and mentor other department team members; coach informatics specialists and project leads.
• Ensure compliance with HR and corporate policies.
• Review metrics, dashboards, executive status reports, and risk portfolios.
• Support clinical workflow optimization and bedside-impacting system enhancements.
• Participate in program-level governance and enterprise reporting.
• Address competing project deadlines, balancing priorities across multiple workstreams.
• Other duties as assigned.

Minimum qualifications for the ideal future caregiver include:

• Bachelor's degree in business administration, Healthcare Administration, or related field and six years of related experience
• OR Master’s Degree and five years of related experience
• Demonstrated team, leadership, organizational, financial management and problem-solving skills
• Knowledge of statistical and financial analysis, primary research, and business plan development
• Strong presentation, communication and training skills

Preferred qualifications for the ideal future caregiver include:

• Master’s degree
• Healthcare experience
• Project Management Certification (PMP, PMI-ACP, etc.)
• Experience leading projects in large, multi-site healthcare systems
• Clinical documentation/certification (Epic Clinical Doc, Rover, Volcera)
• Healthcare, clinical, or informatics background
• Registered Nurse (RN)

Personal Protective Equipment:

• Follows Standard Precautions using personal protective equipment as required for procedures.

Pay Range

Minimum Annual Salary: $84,200.00

Maximum Annual Salary: $128,412.50

The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate’s actual compensation will be determined after taking factors into consideration such as the candidate’s work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic’s benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).