Systems Analyst

Cleveland State University; Cleveland (OH); Vor Ort; USD 65.000 - 90.000; Vollzeit

Zusammenfassung

Cleveland State University, Engaged Learning, seeks a professional to oversee the functional development and daily maintenance of student administrative systems supporting Enrollment Management and Student Success (EMSS).

You will conduct system analysis, design enhancements, document procedures, and train staff while coordinating project tasks and ensuring reliable operation of related systems such as PeopleSoft, SLATE, OnBase, and Starfish.

Qualifikationen

• Bachelor’s degree required; preferably in computer science, business, information technology, or related fields.
• Four years of experience in system support and analysis using enterprise-level administrative systems.
• Four years’ experience with student administration application systems.
• Two years’ experience with report development tools and SQL programming.

Aufgaben

• Develops and maintains EMSS student administrative systems to support Enrollment Management and Student Success.
• Perform system analysis, design, and development of new or existing EMSS applications.
• Provide training sessions and guidance; document processes and procedures.
• Plan and monitor projects; communicate with user areas and ensure system reliability.

Kenntnisse

System analysis

SQL programming

Problem solving

Communication skills

Training staff

Ausbildung

Bachelor's degree

Master's degree preferred

Tools

PeopleSoft

CRM

OnBase

Starfish

SLATE

Jobbeschreibung

Cleveland State University
Engaged Learning

Responsible for the functional development and daily maintenance of student administrative systems supporting Enrollment Management and Student Success ( EMSS ). Responsibilities include functional problem solving, system analysis and design, development and enhancement of new or existing systems, documentation, project management, business practice analysis, and planning. Assignments involve development, modification and day to day maintenance of existing EMSS systems/applications and providing guidance and monitoring of EMSS communications. Develops and/or conducts training sessions. Performs other functionally related duties as assigned.

Minimum Qualifications

• Bachelor’s degree, preferably in computer science, business, information technology, or related fields.
• Four (4) years’ experience system support and analysis using enterprise-level administrative systems.
• Four (4) years’ experience working with student administration application systems.
• Two (2) years’ experience working with report development tools and developing code in relational databases and SQL programming
• Experience with business systems including client server and web-based systems Windows based operating systems and SQL query development.
• Ability to work flexible hours as required.

Preferred Qualifications

• Master’s degree in computer science, information technology, business or a related field.
• Experience with enterprise-level student administration system, i.e., PeopleSoft, CRM , and application administration system, i.e., SLATE , document management system, i.e., OnBase, student success platform, i.e., Starfish.
• Experience with enrollment management and student success functions, i.e., admission, records, financial aid, student support.

Knowledge, Skills, and Abilities (KSAs)

• General knowledge of higher education systems and practices.
• Effective written and verbal communication skills.
• Ability to maintain a high degree of professionalism in dealing with user areas by promoting a friendly, cooperative attitude in addressing their information needs.
• Ability to support, organize and contribute to large scale projects supporting enrollment management.
• Ability to perform effective knowledge transfer and training.Ability to communicate effectively with all student populations.
• Proficient in Microsoft Office Suite, including Word, Excel, Access, Outlook, Teams, and PowerPoint.

Requisition Number

Requisition Number PT0703985S

Date grant, position, or appointment expires (For Funds Available, Temporary, and Waiver of Posting

Typically Monday-Friday, Generally 8:00 am-5:00 pm.

Full Time/Part Time

Full Time/Part Time Full Time