Systems Administrator Lead - Infra & Incident Leadership

Starbucks Corp.; Augusta (GA); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

401(k) retirement plan with employer m

Tuition coverage through Starbucks

Paid vacation and holidays

Medical, dental, vision

Disability insurance

Job summary

Starbucks Coffee Company is seeking a Systems Administrator Lead to provide leadership and technical direction for day-to-day infrastructure operations, projects, escalations, and continuous improvement initiatives.

This role serves as a key connection point between technical teams, business partners, and customers, ensuring reliable service delivery while driving issues through resolution and identifying opportunities to improve processes and operational effectiveness.

Qualifications

• 4-6+ years of relevant experience
• Growing knowledge of systems engineering and administration
• Education and/or equivalent experience in a prior Systems Admin position
• Ability to use knowledge, sound judgment, and resourcefulness to support the design and deployment of global technology solutions
• Demonstrates junior leadership skills to help junior staff excel in role
• Building on foundational skills to automate manual processes and growing technical acumen in role
• Ability to balance multiple priorities and meet deadlines

Responsibilities

• Lead day-to-day systems administration operations, including technical projects, escalations, incident resolution, and infrastructure support to maintain reliable and effective services
• Drive continuous improvement by identifying opportunities to strengthen processes, improve system reliability, reduce operational friction, and enhance the customer experience
• Build strong cross-functional partnerships through clear communication, collaboration, and a customer-focused approach, serving as a trusted technical resource for teams, partners, and stakeholders

Job description

Starbucks Coffee Company is seeking a Systems Administrator Lead to provide leadership and technical direction for day-to-day infrastructure operations, projects, escalations, and continuous improvement initiatives.

This role serves as a key connection point between technical teams, business partners, and customers, ensuring reliable service delivery while driving issues through resolution and identifying opportunities to improve processes and operational effectiveness.