Systems Administrator (KEY-SA1-03.080626)

Capital-Solutions-Group; Fort Meade (MD); On-site; USD 90,000 - 120,000; Full time

Job summary

Capital-Solutions-Group in Fort Meade, Maryland is seeking a Systems Administrator to support IT systems, troubleshoot, maintain infrastructure across Linux, Unix, and Windows operating environments, and ensure reliable network services for client/server/storage devices.

Required security clearance TS/SCI with polygraphs, DoD 8570 IAT Level II certification, and 3+ years of SA experience or a bachelor’s degree with relevant background.

Qualifications

• Provide support for implementation, troubleshooting and maintenance of IT systems
• Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems
• Provide Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
• Provide support for day-to-day operations, monitoring and problem resolution for client/server/storage/network devices
• Provide escalation and communication of status to agency management and internal customers

Responsibilities

• Provide support for implementation, troubleshooting and maintenance of IT systems
• Provide Tier 1 problem identification, diagnosis and resolution
• Manage the daily activities of configuration and operation of IT systems
• Provide assistance to users in accessing and using IT systems
• Provide Tier 1 and Tier 2 escalation support
• Support for the escalation and communication of status to management

Skills

Help Desk

Troubleshooting

Linux

Windows

Networking

Education

Bachelor’s degree + 3 years minimum experience

No Degree + 8 years minimum experience

Three (3) years SA experience

Five (5) years SA substitution for degree

Tools

DoD 8570 IAT Level II Certification

Job description

SECURITY CLEARANCE: T S/SCI with both Polygraphs is required
POSITION: Systems Administrator
REQUISITION: KEY-SA1-03.080626
LOCATION: Ft. Meade, Maryland

JOB DESCRIPTION:
(U) Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages Linux, Unix, and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.

REQUIRED:

• (U) Provide support for implementation, troubleshooting and maintenance of IT systems
• (U) Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems
• (U) Manage the daily activities of configuration and operation of IT systems
• (U) Provide assistance to users in accessing and using IT systems
• (U) Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
• (U) Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
• (U) Provide support for the escalation and communication of status to agency management and internal customers

LCAT QUALIFICATIONS:

• CERTIFICATION: DoD 8570 IAT Level II Certification
• EXPERIENCE:
• Bachelor’s degree + 3 years minimum experience, OR
• No Degree + 8 years minimum experience, OR
• Three (3) years of experience as a SA in programs and contracts of similar scope, type, and complexity is required.
• Five (5) years of additional SA experience may be substituted for a bachelor’s degree.

NOTE: Bachelor’s degree in related discipline from an accredited college or university is required.

CSG, Inc. is an Equal Opportunity / Affinitive Action employer that values the strength of diversity in the workplace. All qualified applicants will receive consideration for employment without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, veteran status, or any other characteristic protected by law.